Out of Chaos cover art

Out of Chaos

Out of Chaos

By: Anthony Lenarz
Listen for free

Most organizations have two improvement systems where they should have one. Quality Management and Lean — separate languages, separate metrics, separate empires. Out of Chaos is about putting them back together.© 2026 Anthony Lenarz
Episodes
  • The Lobby and What's Behind It.

    The Lobby and What's Behind It.
    Jun 15 2026

    Picture the lobby. The Quality Management certification on the wall. The Lean initiative plaque next to it. The lobby looks like an organization that has its act together.

    Behind the lobby: the corrective action log with seventeen open items, four of which are the same problem under different names. The value stream map curled at the edges, last updated fourteen months ago. The quality procedure saying one thing while the floor does another.

    Most businesses have two improvement systems where they should have one. Quality Management and Lean were designed to solve the same problem. They have been running as separate, competing systems for decades — different languages, different metrics, different organizational empires — and collectively producing less than either would achieve working together.


    This episode introduces the gap, the cause, and what thirteen episodes of Out of Chaos is going to do about it.
    Show More Show Less
    13 mins
adbl_web_anon_alc_button_suppression_t1
No reviews yet