Expect A Lot, Care A Lot
How 6 Critical Practices Create High-Performing Teams
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Expect A Lot, Care A Lot
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Narrated by:
From the team behind The 7 Habits of Highly Effective People and The 4 Disciplines of Execution, this next-generation leadership framework reveals how high expectations and deep care work together to drive sustained, exceptional results—without burnout.
Grounded in research across 60 countries and refined through thousands of real-world implementations, the authors introduce six critical practices that consistently move teams into the highest levels of engagement and performance.
These six practices show leaders how to:
• Align purpose and performance so people know what matters—and why
• Communicate as a coach to unlock ownership and capability
• Delegate in ways that build capacity, not dependency
• Use feedback as daily fuel for growth and results
• Manage energy as a renewable asset, not something to expend
• Turn 1-on-1s into the engine of trust, clarity, and accountability
Practical, repeatable, and grounded in how work actually gets done, each practice translates directly into everyday leadership behavior. Whether you lead a small team or a global organization, Expect a Lot, Care a Lot offers a clear, proven system for driving performance while strengthening the people who make it possible.
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