In this episode, I walk through one of the highest-yield exercises I do with coaching clients: designing the patient experience from beginning to end.

We cover everything from how patients find your practice and schedule appointments to check-in, triage, the visit itself, and after-visit follow-up...including important differences for telemedicine practices.

Small workflow decisions can completely change how patients experience your practice.

ORDER MY NEW BOOK: PRIVATE PRACTICE, ON PURPOSE

Take the Private Practice Readiness Quiz!

This quiz will help you identify where you fall on the readiness spectrum—and what your next best step should be.

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If you want step-by-step guidance to build your practice business plan, check out my new digital course: Plan to Practice. It's a short course designed to take you from scattered practice ideas to a detailed, individualized business plan. Learn more about the course by going to hangingashingle.com/ptp

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If you’re building your own private practice and want step-by-step guidance from someone who’s done it successfully—I’d love to help.

Click here to learn more about 1:1 coaching.

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