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In this episode of the Zip Code Kings Podcast, Dan Leibrandt interviews Jake Sheldon, co-founder of Pest Control Millionaires and owner of multiple service companies including pest control, cleaning, and moving businesses. Jake breaks down the critical importance of speed to lead and follow-up workflows for pest control companies. He reveals how proper automation and relentless follow-up transformed his Facebook lead close rate from 10-15% to 40-45%, essentially tripling conversions without spending more on advertising. For pest control owners missing calls and losing leads to competitors, this episode provides the exact follow-up system that converts prospects into customers.

Jake explains that speed to lead is more critical now than ever because competitors are responding within minutes, making the 24-hour response standard completely obsolete for platforms like Facebook, Google Ads, and paid directories where leads go cold in 5-10 minutes. He reveals his back-to-back calling strategy that sends an automated text within 30 seconds of form submission followed immediately by a phone call, then a second back-to-back call if unanswered, then a voicemail, with additional follow-up calls three to four hours later and again that night for a total of six call attempts per lead. Jake emphasizes that 80-86% of people won't answer calls from unsaved numbers, making the pre-call text message essential for displaying "Maybe Jake Sheldon" on caller ID and increasing answer rates dramatically.

The conversation covers platform-specific differences in speed to lead urgency, with referrals allowing for slower follow-up while cold leads from Facebook and paid directories require immediate phone contact rather than text-based conversations that give competitors time to book the job. Jake stresses the importance of getting prospects on the phone to close them quickly, educate cold leads, and introduce referral programs rather than relying on slow text exchanges. He identifies the two biggest mistakes pest control owners make as not answering phones because they're busy on routes and not tracking leads across different platforms, leaving owners blind to how much revenue they're missing from unanswered calls that could easily pay for a CSR to handle incoming leads.

Jake Sheldon, Co-Founder of Pest Control Millionaires:

LinkedIn: https://www.linkedin.com/in/jake-sheldon-6a0981a9/

Facebook: https://www.facebook.com/jake.sheldon.7

Instagram: https://www.instagram.com/jakesheldon25/

YouTube: https://www.youtube.com/@jakesheldonPCM

Dan Leibrandt, Co-Founder of Pest Control Millionaires:

Facebook: https://facebook.com/DanLeibrandtOfficial

LinkedIn: https://linkedin.com/in/danleibrandt/

Twitter: https://twitter.com/DanLeibrandt

Website: https://danleibrandt.com

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