Fixing the Foundation of Hospital Care Coordination with Teri Sholder, RN MHA
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Fixing the Foundation of Hospital Care Coordination with Teri Sholder, RN MHA
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About this listen
Health systems often try to solve major problems — Length of Stay, Readmissions, and Burnout — by adding new technology on top of broken processes. As our guest puts it, this is often just "digitizing chaos." In this episode, we sit down with Teri Sholder RN, MHA, former Chief Quality Officer at BayCare and AdventHealth, to discuss the operational reality of hospital turnarounds. Teri has led teams through massive shifts in documentation quality and care coordination, reducing readmissions by nearly 20% and slashing length of stay by focusing on the hard, unglamorous work of process alignment.
You can find Sholder Healthcare Consulting at sholderhealth.org. And you can find us at evidently.com.
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