EP 402: Service After the Uniform Protecting Contractors, Families, and What They’ve Built
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About this listen
What Makes Scott Friend with BSBD Group a Good Neighbor?
A winter snap can break pipes, stall a project, and drain a balance sheet faster than any schedule delay. That’s where this conversation begins—at the intersection of risk, responsibility, and resilience in construction. We sit down with Scott Friend of BSBD Group to explore how thoughtful insurance design helps contractors absorb shocks and keep building without betting the company. Scott brings a rare mix of 14 years in construction and a military service ethic, allowing him to translate messy jobsite risk into clear, actionable coverage strategies that actually hold up when things go sideways.
We dig into the questions contractors often whisper at renewal time: Why are rates climbing when we had no claims? How do exclusions quietly creep into policies? What really matters to underwriters beyond a premium number? Scott breaks down the forces behind today’s pricing—from reinsurance pressures and supply chain delays to social inflation and nuclear verdicts. More importantly, he explains the levers business owners can pull, including tighter subcontractor agreements, driver vetting and telematics, credible safety programs, and clean documentation that helps brokers negotiate better terms, capacity, and endorsements. We also talk structure—how property, inland marine, auto, general liability, umbrella, and bonds should work together—and why an independent brokerage with access to dozens of carriers matters for complex construction risk.
Scott’s mission goes beyond policies. Through his Construction Veteran Podcast, he helps transitioning service members find meaningful roles in construction, addressing the labor gap with talent grounded in teamwork, discipline, and problem-solving. That same service mindset shows up in his advice to business owners: choose value over the cheapest quote, right-size deductibles, and run “what if” scenarios before disaster strikes. Whether you’re leading a contracting firm already past $25M or building toward it, this conversation offers a practical checklist and a steadier way to think about protecting your people, projects, and future.
If this episode helped you think differently about managing risk in construction, follow the show, share it with a colleague, and leave a review so more builders can find trusted guidance close to home.
To learn more about BSBD Group go to:
https://www.bsbdgroup.com/
BSBD Group
📍 Serving Dallas–Fort Worth and contractors nationwide
972-767-2811