Are you consistently following up and following through? OMOQ #134
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Are you consistently following up and following through? OMOQ #134
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About this listen
After 35 years of tracking bad customer experiences, the lack of these two actions are the bedrock of buyer dissatisfaction. Period. End of Story. You want a more profitable bottom line? Do you want to stay in business for the long haul? Do you want customers to come back for more? Deliver on these two actions and most of your problems will be solved.
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