What started as a quick integration fix became a full-blown crisis touching every department, every system, and every leader. In this episode, Rebecca and Doug Hall break down the tangled web of "Project Peppa"—a cautionary tale of bad data, systemic failures, and how leadership steers through chaos.

Doug shares how a data integration failure triggered a Priority Zero incident, forcing manual executive call trees in the middle of the night and how that emergency led to uncovering systemic issues spanning HR, facilities, IT, legal, finance, and beyond. Through wit, personal experiences, and wisdom, Rebecca and Doug walk us through crisis leadership, stakeholder alignment, and the tough calls behind real digital transformation.

Whether you're a project leader, CIO, or IT stakeholder, this episode is provides lessons on resilience, data governance, and the real cost of ignoring infrastructure problems.

#resilientfoundations #leadership #decisionmaking #corporateleadership

00:36 Project "Peppa": The Unexpected Challenge

01:39 The Crisis Unfolds

04:39 Systemic Issues and Data Quality

07:38 The Complexity of Data Integration

11:41 Stakeholder Management and Solutions

16:59 Data Governance and Ownership

26:39 Project Outcomes and Reflections

Check out more episodes of Resilient Foundations:

Inside a $135B Crisis: https://youtu.be/XrYFesIn3M8

How Leaders Make Decisions Under Pressure: https://youtu.be/41wc9aghTSk

What Makes a Situation High Stakes? https://youtu.be/Gpudb3kWhkE

Leader who drives strategy, execution, and change | Transformational Delivery and Operations Leader | Information Security & Technology Executive | Risk Management Expert

Rebecca Plantz is a seasoned executive leader with more than 25 years of experience leading a variety of high-stakes crises and enterprise initiatives to achieve business transformation. Her experience in leading large, cross-functional teams to deliver innovative technology, AI-enabled platforms and operations, risk management programs, information security programs, and operational resilience resulted in a wealth of expertise and toolsets that will be shared.

Tough times create great leaders. Having led executives and front-line teams to survive more than 750 crises, Rebecca has honed what it takes to prepare for and lead in circumstances that require Olympic-level skills and readiness.

Website – resilientfoundations.com

LinkedIn – www.linkedin.com/in/rebeccaplantz/

TikTok – resilientfoundations

Send a Message - rebeccaplantz@gmail.com

YouTube Channel - www.youtube.com/@ResilientFoundations