In this episode, I dive into what it really means to be a productive membership owner with special guest Louise Miller.

We explore why traditional approaches to productivity might be missing the mark and how to create more space and intention in your day-to-day operations.

This conversation is packed with practical insights for redefining productivity, regaining focus, and helping both yourself and your members achieve more—without the overwhelm or burnout.

1. What does productivity actually mean for membership owners, and why might traditional definitions be holding us back?
2. How can you shift your mindset and daily habits to focus on what’s truly important—instead of just getting more “stuff” done?
3. What practical steps can you take to create more space, clarity, and effective action in your business, even amidst daily chaos and unexpected challenges?
4. How can you support your own members’ productivity and implementation, reducing churn and helping them achieve the transformation they joined your community for?

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"I had to redefine productivity for myself before I started doing the work that I do, because the definition I've been carrying around with me, which I think is probably what a lot of other people carry around with them, actually made me ill."

"Was it taking a moment to just stop and get a bit of perspective? And that's where I think productivity starts in understanding that when you're in. I call this a kind of frantic and frazzled overwhelm loop of maybe sitting down at your desk going, oh, my God, I've got all this to do, man, your brain immediately starts going into overdrive."

"I was putting my own business development at the end of the week and I was doing it on Fridays, thinking, oh, Friday, a nice day to do my business development, by which time I was knackered and. Or mopping up stuff that I hadn't managed to get done during the week, which meant the signal I was sending to my brain was that my stuff, not a priority."

"And what I see quite a lot is memberships are really good with the inspiration and the information, but can fall down a little bit when it comes to the implementation piece."