Episode Title: The Cash Register Cage Match: Speed vs. Accuracy (Episode 71)

Episode Description: "Manager Override needed."

If you hear that phrase in your sleep, this episode is for you.

For an Assistant Manager, the register isn't just a place to ring up customers; it's the place where your productivity goes to die. If you spend your entire shift running back and forth with your key card to fix voids, error corrects, and price checks, you aren't managing—you are just a highly paid cashier.

In this episode of Survive, Mike Hernandez breaks down how to stop the bleeding. We are moving you from "The Fixer" to "The Trainer." Learn how to implement "The Pre-Scan Stage" and the "Smooth Operator" rhythm so your team stops calling your name every five minutes.

What You Will Learn:

• The Fixer Trap: Why rescuing your cashiers actually hurts your career.
• The Pre-Scan Stage: A simple visual habit that stops clerks from asking "How much is this?"
• Auditing Friction: How to identify the specific skills (like PLU memorization) that are causing the bottlenecks.
• The 10-Item Dash: A 20-second drill to fix your slowest cashier.

The Quest: Stop putting out fires. Start preventing them.

• Solo Quest: Audit your store's "Friction Killers." Quiz your team on the Top 5 PLU Codes. If they don't know them, they are costing you time.
• Team Quest: Run the "10-Item Dash" with your slowest cashier. Don't just time them—show them where their eyes should be.

Resources & Links:

• 📲 Unlock the Level 3 Cheat Sheet: Text the code word SPEED to 956-897-9192.
• 🏴‍☠️ Sponsor: Johnny Mecuerdo Chapter 2 is here. The ships La Muerte and La Sancha are waiting. Join the story at Johnny Mecuerdo on Facebook.
• Full Show Notes & Visuals: Visit C-Store Thrive