Conversation is a crucial part of everything we do. It influences our well being. Most of us are unaware of the nature of our conversations, let alone how to make them consistently affirming and empowering. Teaching us how to use appreciative inquiry, one of the most effective and widely-used approaches for fostering positive change, to dramatically improve the outcomes of our conversations, this guide focuses on what we want to happen instead of what we want to avoid and asks questions to deepen understanding and increase possibilities.

Thoroughly revised and updated new edition of the best-selling guide to implementing the popular change methodology, Appreciative Inquiry, in organizations of all sizes and sectors. 20,000 of the 1st edition sold.

As a leader, you have work that is complex, full of ups and downs. Your ability to be resilient - to pick yourself up after setbacks and keep on going no matter the challenges - is critical not only to successful leadership but also to fostering teams, generating collaboration, and igniting your organization. In this breakthrough book, veteran consultants Joan McArthur-Blair and Jeanie Cockell show that Appreciative Inquiry can be an invaluable tool to build that resilience.

Kristin Neff, PhD is a professor in human development whose 10 years of research forms the basis of her timely book. Self Compassion offers a powerful solution for combating the current malaise of depression, anxiety and self criticism that comes with living in a pressured and competitive culture. Through tried and tested exercises, listeners learn the three core components that will help replace negative and destructive measures of self worth and success with a kinder and nonjudgmental approach in order to bring about profound life change and deeper happiness.

The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.