Showing results by author "Amy C. Edmondson" in All Categories

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities.

Psychological safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it. This book offers a rich understanding of this concept—and the trust and humility that must come with it. You'll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them.

If you listen to nothing else on communication, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you speak more authentically, express your ideas with clarity and impact, and win over your audience. This book will inspire you to ask better questions to get more out of every discussion; listen for emotions and cues, not just facts; use visuals persuasively and effectively; sharpen your business writing to ensure your message sticks; and manage negative emotions during stressful conversations.

If you listen to nothing else on decision-making, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand all of your options, ask the right questions, and make bold choices that drive real change. This book will inspire you to exercise sound judgment in complex situations; conquer a culture of indecision; know when to gather more data and when to trust your gut; root out bias in your assumptions; improve the decision-making ability of your teams; and stop deliberating and move forward.

If you listen to nothing else on innovation, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you invest in your best innovation bets, learn from setbacks, and bring bold new offerings to market. This book will inspire you to know your customers' "jobs to be done;" harness the benefits of design thinking; bring AI into the innovation process; keep bureaucracy and structure from stifling creativity; build a culture of experimentation; and become the disrupter in your industry.