Showing titles in Workplace Culture

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.

Lifting the Fire Hydrant Lid follows idealistic young recruit Kate Fullen as she negotiates training school and settles into life on the watch. With incidents and routine tasks woven into the fabric of the story, it describes the consuming pressure, emotional turmoil and unpredictable nature of the job. Utilising the rare perspective of a northern, queer, working-class female firefighter, Lifting the Fire Hydrant Lid examines the more intricate difficulties experienced by minority groups and gives a voice to a profession that is seldom heard and rarely seen.

What can a spork, a painting, and a bus driver tell you about your workplace culture? Far more than your last engagement survey. Organizations proudly declare their core values, but employees live the reality. They see who gets interrupted, who gets the benefit of the doubt, and whose ideas...

Humans have always been good at inventing tools that change the way we live and work—though not always good at adapting to those changes. Consider how the internet has given us instant access to gigabytes of data and yet has made us more distracted. Or how social media has enabled us to be more connected than ever, and yet it can also alienate or isolate us. Will the power of AI create a new era of robotic, impersonal efficiency, or will it catalyze a renaissance, redefining leadership and the world of work?

Are you tired of being demeaned and devalued at work? Are you fed-up of the constant stress and chaos that your boss is causing? This book is a compilation of many of those stories with tested and tried techniques to help you overcome this negative situation. Why take another moment of the attack? Instead, formulate a plan and rise above today! 

The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. Packed with relatable anecdotes and real-world examples, this unique resource walks you through every step of the unlearning process. You'll discover new ways of thinking and leading in every industry. You'll identify what you need to unlearn, what to stop, what to keep, and what to change.

In Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance, award-winning diversity, equity, and inclusion (DE&I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE&I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success. In this book, you'll learn how to achieve early and significant wins to create the necessary long-term organizational change needed for successful DE&I programs.

As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential. Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, expanding your business across...

The audiobook is read by the author, Sophie Williams, and features an exclusive interview with Charlotte Cowan, Head of People and Culture and Shakespeare's Globe. 'Every current and aspiring leader needs to read this book' - Helen Tupper & Sarah Ellis, Sunday Times bestselling authors of The...

In this audiobook, you will discover how you can transform your working environment and create a culture you can belong in. Whether you seek ideas that will change the world or you just want to reclaim a place in which you can think deeply, this audiobook invites you to overcome what is preventing you from doing the best work of your career. At the very least, you will see how it is possible to create a protective bubble in a toxic culture. But at best, unexpected new ways of working will emerge and spread from person to person and group to group.

Ce livre audio est un guide de survie pour naviguer dans la vie de bureau postmoderne : mails qui auraient pu remplacer des réunions, novlangue qui avale le réel, open space comme scène de théâtre permanent, KPI comme religion, « petits points » comme mode de vie. On y apprend à repérer le bullshit dès ses premiers symptômes, à traduire les phrases creuses, à comprendre les castes, les rituels, les mécanismes d'absorption du temps — et à préserver ce qui reste de notre lucidité.

The Trauma-Informed Manager redefines what it means to manage in today’s workplace. Drawing on psychology, behavioral health, and systems thinking, Dr. Jeremy Henderson-Teelucksingh presents a new model of management that prioritizes safety, trust, empowerment, and belonging without sacrificing humanity for performance. Through ten practical chapters, this book teaches managers how to stabilize teams, reduce burnout, and make confident, values-aligned decisions.

“WOW!” was the word on everyone’s lips as the first guests stepped aboard Icon of the Seas, the largest, most spectacular cruise ship ever created. Icon was one of many WOWs generated by a standout culture during the tenure of Richard Fain, regularly named one of Barron’s “World’s Best CEOs.” Under Fain’s leadership, Royal Caribbean Group built the world's most innovative ships—large and small—and one of the strongest service cultures in the travel industry.

Today, over half of the largest economies in the world are global businesses, controlled by few and impacting many. Business clearly has the power to change the world. But what if we, as individuals, had the power to change the world of business? For over a decade, Gib Bulloch led a corporate “guerrilla movement” within one of the world’s largest global consulting organizations. Against the odds, he created a not-for-profit inside one of the most profit-driven corporations in the world. Plaudits, prizes, and promotions followed.

Scott Page, a leading thinker, writer, and speaker whose ideas and advice are sought after by corporations, nonprofits, universities, and governments around the world, makes a clear and compellingly pragmatic case for diversity and inclusion. He presents overwhelming evidence that teams that include different kinds of thinkers outperform homogenous groups on complex tasks, producing what he calls "diversity bonuses".

The retired four-star general and and bestselling author of My Share of the Task shares a powerful new leadership model Former General Stanley McChrystal held a key position for much of the War on Terror, as head of the Joint Special Operations Command. In Iraq, he found that despite the vastly...

In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear. 

People Operations explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote provide listeners with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. 

USA Today Bestseller - Wall Street Journal Bestseller - Amazon #1 Bestseller Become the leader you never had. Build a team everyone wants to join. You know what a dysfunctional workplace feels like: People protect themselves. Problems go unspoken. Accountability depends on who’s in the room...

A page-turning story that helps readers to rethink work, life, and leadership from a relational rather than individualistic perspective, and shows how to open up never-before-seen opportunities in our companies and communities to heal the rifts threatening societies around the world. True...