Showing titles in Customer Service
-
-
The Book of Business Awesome/The Book of Business UnAwesome
- How Engaging Your Customers and Employees Can Make Your Business Thrive
- By: Scott Stratten
- Narrated by: Scott Stratten
- Length: 5 hrs and 49 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Ensure that your business remains awesome, instead of unawesome, and apply these awesomely effective strategies to your business today.
-
The Book of Business Awesome/The Book of Business UnAwesome
- How Engaging Your Customers and Employees Can Make Your Business Thrive
- Narrated by: Scott Stratten
- Length: 5 hrs and 49 mins
- Release date: 22-08-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- By: Jim Knight
- Narrated by: Jim Knight
- Length: 2 hrs and 32 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Whether you sell products or services, the only way to stand out is by treating your customers like rock’n’roll royalty—every single time they interact with your company. In Service That Rocks, author, speaker and service expert Jim Knight shows you how to begin by hiring people especially suited to your business, then giving them the training and permission they need to make your brand iconic.
-
Service That Rocks
- Create Unforgettable Experiences and Turn Customers into Fans
- Narrated by: Jim Knight
- Length: 2 hrs and 32 mins
- Release date: 14-06-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Aloha Financial Advising
- Doing Good to Do Better for Your Clients and Yourself
- By: Stephen Kagawa
- Narrated by: Stephen Kagawa
- Length: 5 hrs and 25 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
As advisors, we want open and honest relationships with our clients. We also want a sense of purpose in our work that comes from serving, not selling. Yet somehow, serving others turns into pushing products that drive profits. Left unchecked, this tension forces us to become salespeople and destroys the trust we’ve built with our clients. There must be a way advisors can do good and do well…right? There is, and in Aloha Financial Advising, Stephen Kagawa shares the better approach to advising you’ve been seeking.
-
Aloha Financial Advising
- Doing Good to Do Better for Your Clients and Yourself
- Narrated by: Stephen Kagawa
- Length: 5 hrs and 25 mins
- Release date: 02-06-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Sichtbar - Wer nicht auffällt, fällt weg!
- Weil Du es wert bist, gesehen zu werden!
- By: Hermann Scherer
- Narrated by: Mario Belón
- Length: 4 hrs and 1 min
- Unabridged
-
Overall0
-
Performance0
-
Story0
Zeig Dich, dann wirst Du zum Leuchtturm Deiner Branche! Du bist kompetent. Du hast Talente. Doch wie sichtbar bist du damit? Kennen deine Kunden und Geschäftspartner deine Superkräfte? Warum sind die einen mit einer Dienstleistung erfolgreich und warum bleiben die anderen auf ihren Fähigkeiten sitzen, ohne daraus Kapital schlagen zu können? In seinem Ratgeber beschreibt Erfolgsautor Herrmann Scherer den Weg raus aus der Unsichtbarkeit. Denn wer auf sich aufmerksam macht und seine Bekanntheit steigert, ist auf dem richtigen Weg zum persönlichen und beruflichen Erfolg.
-
Sichtbar - Wer nicht auffällt, fällt weg!
- Weil Du es wert bist, gesehen zu werden!
- Narrated by: Mario Belón
- Length: 4 hrs and 1 min
- Release date: 05-06-23
- Language: German
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£7.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Turn Any Customer into a Superfan
- By: Tony Reed
- Narrated by: Scott R. Pollak
- Length: 1 hr and 52 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Discover the path to unwavering customer loyalty and propel your business to unprecedented heights! This captivating book unveils potent strategies that not only ensure your customers feel valued, appreciated, and engaged but also foster unbreakable loyalty. Delve into the transformative impact of cultivating robust customer relationships, unlocking a realm of growth opportunities, boosting customer retention, and driving repeat business.
-
Turn Any Customer into a Superfan
- Narrated by: Scott R. Pollak
- Length: 1 hr and 52 mins
- Release date: 25-05-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
CustomHer Experience
- The Importance of Tailoring Your Brand Experience to the Female Consumer
- By: Katie Mares
- Narrated by: Katie Mares
- Length: 5 hrs and 12 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Although the female movement is interwoven into our social world and people preach “girl power,” brand experience expert Katie Mares has seen that this mindset hasn’t penetrated business branding or the experience businesses provide to women. Very few businesses focus on elevating “interaction” so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. CustomHer Experience sends the clear message that true power comes when businesses focus on providing a brand and consumer experience that women can’t live without.
-
CustomHer Experience
- The Importance of Tailoring Your Brand Experience to the Female Consumer
- Narrated by: Katie Mares
- Length: 5 hrs and 12 mins
- Release date: 05-09-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
The Power of Customer Experience: 5 Elements To Make An Impact
- By: Elizabeth Dixon
- Narrated by: Elizabeth Dixon
- Length: 3 hrs and 59 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
This book is designed to help growth-minded people like you see the power and potential they have to make an impact by changing the customer experience for their businesses and brands for the better.
-
The Power of Customer Experience: 5 Elements To Make An Impact
- Narrated by: Elizabeth Dixon
- Length: 3 hrs and 59 mins
- Release date: 01-05-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
CSM Secrets
- The 32 Laws of Success for Customer Success Managers
- By: Subha Shrinivasan
- Narrated by: Amira Gill
- Length: 41 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Customer success is all about employing certain "soft" skills and techniques that are guaranteed to help you win over everyone's trust, respect and sponsorship. And anyone, at any level can master these skills.
-
CSM Secrets
- The 32 Laws of Success for Customer Success Managers
- Narrated by: Amira Gill
- Length: 41 mins
- Release date: 16-03-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£3.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Die Zukunft des Kundenservice ist grün!
- So gelingt der Spagat zwischen Kundenanspruch und Nachhaltigkeit
- By: Peter Weidling
- Narrated by: Volker Niederfahrenhorst
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Die Energiepreise explodieren. Gleichzeitig erwarten Kund:innen, dass Unternehmen nachhaltig agieren. Das stellt diese vor die große Herausforderung, auf die Kosten zu schauen, ohne dabei die Erwartungen ihrer Geschäftspartner zu vernachlässigen. Die Schlussfolgerung des Autors: Nur der grüne Kundenservice hat Zukunft. Die Schlussfolgerung des Autors: Nur der grüne Kundenservice hat Zukunft. Peter Weidling holt die Unternehmen bei ihrer doppelten Herausforderung ab.
-
Die Zukunft des Kundenservice ist grün!
- So gelingt der Spagat zwischen Kundenanspruch und Nachhaltigkeit
- Narrated by: Volker Niederfahrenhorst
- Length: 8 hrs and 12 mins
- Release date: 16-03-23
- Language: German
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Developing Customer Services in the Black-Owned Business
- By: Yvonne P. Witter
- Narrated by: Robert Aymer
- Length: 49 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.
-
Developing Customer Services in the Black-Owned Business
- Narrated by: Robert Aymer
- Series: CRACKING A NUT
- Length: 49 mins
- Release date: 03-02-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£3.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
e-Riches 2.0
- Next-Generation Marketing Strategies for Making Millions Online
- By: Scott Fox
- Narrated by: Scott Fox
- Length: 8 hrs and 58 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Read by the author. In today’s highly-connected, consumer-driven market, leveraging digital marketing techniques is the only surefire way to attract more customers and make the kind of money you deserve. Following on the success of his book Internet Riches, top e-business entrepreneur and...
-
e-Riches 2.0
- Next-Generation Marketing Strategies for Making Millions Online
- Narrated by: Scott Fox
- Length: 8 hrs and 58 mins
- Release date: 27-06-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Building Good Customer Relationships
- The Comprehensive Guide and Tips on How to Build and Develop Customer Relationships to Improve Business
- By: Tyson Brandt
- Narrated by: Aadam Smyth
- Length: 20 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Obsess over your customers! It’s necessary to succeed! It begins with the culture you establish for your company and making sure that your support team is at the frontlines to make sure your customers are happy and their needs are addressed. Your entire company from top to bottom needs to share that providing an amazing customer experience is necessary the key to your company’s success.
-
Building Good Customer Relationships
- The Comprehensive Guide and Tips on How to Build and Develop Customer Relationships to Improve Business
- Narrated by: Aadam Smyth
- Length: 20 mins
- Release date: 17-01-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£2.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
House of the Customer
- A Blueprint for One-to-One, Customer-First, Employee-Driven Business Transformation
- By: Greg Kihlstrom
- Narrated by: Kenneth Montgomery
- Length: 6 hrs and 24 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Between consumer demands for more personalized and greater data privacy and competitive pressures to provide better omnichannel customer experiences, brands are faced with a dilemma: Build a foundation for the future of customer relationships or lose relevancy in a crowded marketplace.
-
House of the Customer
- A Blueprint for One-to-One, Customer-First, Employee-Driven Business Transformation
- Narrated by: Kenneth Montgomery
- Length: 6 hrs and 24 mins
- Release date: 12-01-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£14.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Uncopyable Sales Secrets
- How to Create an Unfair Advantage and Outsell Your Competition
- By: Kay Miller
- Narrated by: Kay Miller
- Length: 3 hrs and 49 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Uncopyable Sales Secrets teaches a foolproof system for creating an uncopyable attachment with your prospects and clients so that you can fill your sales pipeline, close more deals, and build a loyal customer base.
-
Uncopyable Sales Secrets
- How to Create an Unfair Advantage and Outsell Your Competition
- Narrated by: Kay Miller
- Length: 3 hrs and 49 mins
- Release date: 29-12-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Empatía digital
- By: Santiago Martínez
- Narrated by: Rubén Hernández
- Length: 5 hrs and 15 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Conocer y descifrar al cliente es uno de los desafíos clásicos del marketing. No obstante, las tecnologías digitales y, más recientemente, la Inteligencia Artificial, han cambiado por completo la manera de construir, interpretar y aprovechar la información que recolectamos. ¿Quiénes son esas personas que queremos que adquieran los productos o servicios que ofrecemos? ¿Cómo se comportan y toman decisiones? ¿De qué manera podemos cautivarlos y ganar su fidelidad?
-
Empatía digital
- Narrated by: Rubén Hernández
- Length: 5 hrs and 15 mins
- Release date: 16-12-22
- Language: Spanish
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Never Drop the Ball Again
- A Little Book on How the Ideal Client Experience Will Save Your Business
- By: H.B. Pasley
- Narrated by: H.B. Pasley
- Length: 58 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
If your growth depends on attracting and retaining the right kind of people, this little book is for you. The Ideal Client Experience will literally save your business. It will create stable customer growth. It will increase retention of clients and team members. It will make you happy. Why? Because you love your people and you never want to drop the ball again.
-
Never Drop the Ball Again
- A Little Book on How the Ideal Client Experience Will Save Your Business
- Narrated by: H.B. Pasley
- Length: 58 mins
- Release date: 16-11-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£3.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
LinkedIn Twitter pour développer votre activité
- Se faire connaître, conquérir, fidéliser
- By: Valérie March
- Narrated by: Séverine Faramond
- Length: 3 hrs and 58 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Vous allez créer votre petite entreprise ou vous la dirigez déjà : ce guide pour bien démarrer et pour croître est fait pour vous. Parsemé de témoignages d'entrepreneurs et de conseils d'experts concrets, il vous accompagne et vous offre des réponses pratiques pour construire votre succès sur le long terme. Pour fidéliser et conquérir des clients, trouver les bons partenaires ou vous tenir informé des évolutions de votre marché, LinkedIn et Twitter se révèlent des outils clés, à condition de bien les utiliser !
-
LinkedIn Twitter pour développer votre activité
- Se faire connaître, conquérir, fidéliser
- Narrated by: Séverine Faramond
- Length: 3 hrs and 58 mins
- Release date: 01-11-22
- Language: French
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Service Habits
- 21 Habits to Transform Your Service Culture
- By: Jaquie Scammell
- Narrated by: Jaquie Scammell
- Length: 6 hrs and 20 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
In this fully revised and updated edition, leading customer service expert Jaquie Scammell uncovers the 21 key habits that will leverage your effectiveness as a service leader and strengthen your relationships with the people you serve.
-
Service Habits
- 21 Habits to Transform Your Service Culture
- Narrated by: Jaquie Scammell
- Length: 6 hrs and 20 mins
- Release date: 28-10-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£14.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Customer Service: 101
- A Step-by-Step Guide to Enhancing Customer Service
- By: David Elliot
- Narrated by: Stayce Smith
- Length: 51 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.
-
Customer Service: 101
- A Step-by-Step Guide to Enhancing Customer Service
- Narrated by: Stayce Smith
- Length: 51 mins
- Release date: 17-10-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£3.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-
-
-
Think Like a Brand, Not a Bank
- By: Allison Netzer, Liz High
- Narrated by: Holly Adams
- Length: 3 hrs and 31 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Harnessing brand power within financial services demands a new way of thinking. It’s not quick. It’s not easy. But it’s a shift that any financial institution can adopt and it’s worth the investment because great brands all speak the same language: returns. Great brands get great returns every time. Cutting expenses and hoping for the best feel like safe solutions when business is unstable. But to be relevant today and ensure growth tomorrow, financial institutions should take a cue from consumer brands. It’s time to connect with customers and create meaningful experiences.
-
Think Like a Brand, Not a Bank
- Narrated by: Holly Adams
- Length: 3 hrs and 31 mins
- Release date: 24-09-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£7.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
-