Showing titles in Consumer Behavior & Market Research

For many marketing professionals, "science" is a four-letter word. They see brand-building as an unteachable art guided by their intuition and experience. But at its core, marketing aims to seed ideas into people's minds, make them feel a certain way, and, ultimately, get them to act. In Brand Seduction, Daryl reveals the latest psychological and neuroscientific discoveries about how our minds process brand information and make decisions, and the important roles our emotions and unconscious play in our selections.

Having the emotional intelligence to influence other people is an essential life skill. The level of your communication is in direct relation to your level of success, wealth, and even happiness. All of the greatest achievements of man started out as an idea in the mind of one man or woman. However, without leveraging the collective power of other people, most of them would never have seen the light of day. Craig Beck has devoted the last two decades to studying the communication secrets of genuinely successful men and women.

In a world constantly shaped by persuasion, understanding why we say "yes" is no longer a luxury—it's a necessity. The Power of Persuasion takes you on a deep dive into the science, strategies, and ethics of influence, showing how persuasion shapes everything from the choices we make to the identities we build. From everyday decisions to high-stakes moments, this book reveals the invisible forces that drive human behaviour.

Master ethical persuasion and consumer psychology to turn flat campaigns into high-converting revenue drivers. Whether strategizing on your morning commute or enjoying focused workday learning, this actionable framework reveals how real people make decisions under uncertainty. Stop relying on...

From two-time, international best-selling author and futurist Doug Stephens, Resurrecting Retail is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a road map for its rebirth. Meticulously researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how COVID-19 will reshape every aspect of consumer life, including the very essence of why we shop.

From technology, media, and retail to sport teams, government agencies, and financial institutions, learn the actual strategies and processes being used to learn about customers, improve manufacturing, spur innovation, improve safety, and so much more. Organized for easy dip-in navigation, each chapter follows the same structure to give you the information you need quickly. For each company profiled, learn what data was used, what problem it solved, and the processes put in place to make it practical, as well as the technical details, challenges, and lessons learned from each unique scenario.

Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. Drawing from real examples of companies who are practicing Youtility as well as his experience helping more than 700 brands improve their marketing strategy, Baer provides a groundbreaking plan for using information and helpfulness to transform the relationship between companies and customers.

Today's design leaders and UX professionals are faced with a growing challenge: How do you choose the right UX skills to meet critical business goals, while proving their value to stakeholders? This book presents your solution, offering a clear, actionable framework for linking UX decisions...

Master the psychology of ethical selling and transform your fear of pushy tactics into authentic business growth. Whether you are an entrepreneur dreading your next pitch or a freelancer struggling with imposter syndrome, this empowering guide reveals how buyers actually make decisions. You can...

Why do three out of four professional football players go bankrupt? How can illiterate jungle dwellers pass a test that tricks Harvard philosophers? And why do billionaires work so hard - only to give their hard-earned money away? When it comes to making decisions, the classic view is that humans are eminently rational. But growing evidence suggests instead that our choices are often irrational, biased, and occasionally even moronic. Which view is right - or is there another possibility?

Trend Leader is a practical guide for those working in design, insight and marketing roles to gain the confidence to talk about future trends.

The business of luxury yachting is one of the most lucrative and competitive in the world today. Smart Yacht Marketing 101 by industry specialist, Mark Duncan, is the exclusive guide for yacht brokers, marketers and industry professionals who want to fix what isn’t working, amplify what is, and unlock new opportunities that get their yachts (and themselves) "seen" and “wanted” by the world’s richest clientele.

Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.

An introduction for everyone. In this rich, fascinating—surprisingly accessible—introduction, leading expert Eric Siegel reveals how predictive analytics (aka machine learning) works, and how it affects everyone every day. Rather than a "how to" for hands-on techies, the book serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques.

En esta obra revolucionaria que ocupa desde hace años los primeros puestos en las listas de ventas de Estados Unidos, Gladwell, un auténtico gurú de los negocios, analiza la trayectoria de varios productos y tendencias de gran éxito hasta descubrir cómo y por qué se alcanza el punto de inflexión a partir del cual algo se convierte en un fenómeno de masas: el punto clave.

Are we driving off a digital cliff and heading for disaster, unable to focus, maintain concentration, or form the human bonds that make life worth living? Are media and business doomed and about to be replaced by amateur hour? The world, as Nick Bilton—with tongue-in-cheek—shows, has been...

Black Ops Advertising dissects this rapid rise of "sponsored content," a strategy whereby advertisers have become publishers and publishers create advertising - all under the guise of unbiased information. Covert selling, mostly in the form of native advertising and content marketing, has so blurred the lines between editorial content and marketing message that it is next to impossible to tell real news from paid endorsements.

Eduardo Feldberg sempre foi fascinado pelo modo com que as pessoas lidam e investem o próprio dinheiro. Depois de uma formação em música, ele começou a observar o universo das finanças, mas percebeu que a maioria dos conteúdos tinham a mesma fórmula: um engravatado usando termos complicados, mais confundindo do que ajudando os que o assistiam. E também estava indignado: "com o fato de que muita gente boa trabalha demais o tempo todo para, no final das contas, ter uma vida mais lascada que joelho de freira."

Community Market Fit is a powerful guide for founders, creators, and marketers who want to build thriving communities around their products, brands, or ideas. In a world where attention is fragmented and loyalty is rare, this book shows you how to create something people actually want to be part of. Through timeless principles, real-world case studies, and modern strategy, you’ll learn how to craft communities that fuel word-of-mouth, drive sustainable growth, and turn customers into evangelists.

What is property, and why does our species have it? In The Property Species, Bart J. Wilson explores how humans acquire, perceive, and know the custom of property and why this might be relevant to understanding how property works in the 21st century. Arguing that neither the sciences nor the humanities synthesizes a full account of property, the book offers a cross-disciplinary compromise that is sure to be controversial: Property is a universal and uniquely human custom.