Episodes

  • S19E5: The Future of Boston Baking
    May 31 2026

    Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.

    In our final episode, Kristen shares how Boston Baking uses strategic expansion and smart investments in automation to build for the future.

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    31 mins
  • S19E4: Technology + Infrastructure + Production Efficiency = Growth
    May 24 2026

    Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.

    This week, Kristen shares how Boston Baking uses strategic expansion and smart investments in automation to build for the future.

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    41 mins
  • S19E3: From Bagel to Baking
    May 17 2026

    Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.

    This week, we hear how Boston Baking evolved from a bagel shop into a mid-size, innovation-driven bakery — leveraging infrastructure, contract manufacturing and cross-functional teamwork to stay ahead of a changing market.

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    37 mins
  • S19E2: Culture as a Business Practice
    May 10 2026

    Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.

    In our second episode, Kristen shares how Boston Baking turns culture into a powerful, people-first business strategy.

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    31 mins
  • S19E1: Meet Kristen Boschetto
    May 3 2026

    Welcome to Season 19 of the Troubleshooting Innovation podcast. We're talking with Kristen Boschetto, owner and GM of Boston Baking, to learn how generations of baking experience can lead a midsize bakery straight to the future. Sponsored by Tutor Intelligence.

    In our first episode, we meet Kristen, a fourth-generation baker leading a second-generation bakery.

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    34 mins
  • S18E5: Future of Innovation at Palermo's
    Mar 29 2026

    Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.

    In our fifth and final episode, Nick talks about what the future looks like for the Palermo family … and its family of brands.

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    32 mins
  • S18E4: Palermo's Nationwide Expansion
    Mar 22 2026

    Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.

    In Episode 4, we hear Nick’s perspective on what it’s like for a family business to become a household name.

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    31 mins
  • S18E3: The Artistry of Pizza Making at Scale
    Mar 15 2026

    Welcome to Season 18 of the Troubleshooting Innovation podcast. Nick Fallucca, chief product and innovation officer at Palermo’s, explores what leadership, product development and growth look like for this third-generation pizzaiolo. Sponsored by HaFSBX.

    In Episode 3, we tap into Nick’s product innovation expertise and learn what it truly takes to make craft pizza at scale.

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    30 mins