Amazon listing problems can be frustrating, especially when you have the right to edit your own product but Amazon won't let you make the changes.

In this podcast, we break down some of the most common Amazon catalog and listing issues sellers face, including suppressed listings, incorrect brand names, missing contribution rights, brand ownership problems, and policy-related listing issues.

You'll learn:

Why Amazon listings can become suppressed
Common mistakes that can trigger listing issues
What to do when Amazon won't let you update your brand name
How brand ownership and Brand Registry can affect your listing
When a full update or flat file may help
What documentation Amazon may ask for
How to approach Seller Support when a listing issue needs escalation
Why repeatedly following up on an escalated case may not always help
When to give Amazon time to review a case and when to escalate further

If you're dealing with a suppressed Amazon listing, catalog error, brand name issue, or Seller Central listing problem, this episode offers a practical look at the troubleshooting process.

#amazonseller #amazonfba #amazonsellercentral #amazonlisting #ecommerce

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
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Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Most Amazon sellers know they have to deal with returns. Far fewer know how many options they actually have for managing them.

In Part 2 of the Amazon Strategist Show, John Cavendish continues his conversation with JD Sass, Co-Founder & CEO of Axiom Return Solutions, about the overlooked strategies that can help Amazon sellers recover revenue, reduce unnecessary costs, and take more control over their returned inventory.

JD breaks down some of the lesser-known options available to sellers, including Manager Source Cost, FBA Evaluation and Ownership settings, manual removal orders, and different ways to handle returned inventory.

In This Episode

• How updating your Amazon Source Cost can increase reimbursement amounts
• Why Amazon's estimated inventory cost may be lower than your actual cost
• How to identify and file claims for damaged, missing, or incorrect returns
• Why sellers shouldn't automatically choose disposal
• How FBA Evaluation and Ownership settings can change what happens to returned inventory
• When to use removal orders instead of letting Amazon dispose of inventory
• Why returns data can reveal opportunities to recover revenue and cut costs
• JD's perspective on whether Amazon gets a bad rap for its returns process

JD also explains Axiom's free returns trial, where sellers can send in a batch of returns for processing and receive data through a dedicated dashboard before committing to a long-term solution.

If you're managing significant Amazon FBA return volume, this episode is a reminder that small operational decisions can have a meaningful impact on your bottom line.

🎙️ Guest: JD Sass, Co-Founder & CEO, Axiom Return Solutions

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Your Amazon returns could be more than just a loss. They could be an opportunity to recover revenue.

In this episode of the Amazon Strategist Show, John Cavendish sits down with JD Sass, Co-Founder and CEO of Axiom Return Solutions, to break down what Amazon sellers can actually do with returned, removed, and unsellable inventory.

From inspecting and grading returns to sending inventory back into FBA, filing reimbursement claims, liquidating products, and more, JD explains why simply writing off returned inventory could mean leaving money on the table.

In this episode, you'll learn:

• What happens to Amazon FBA returns after they leave Amazon
• Why unsellable inventory isn't always actually unsellable
• How sellers can recover value from returned products
• When inventory can be reintegrated back into FBA
• How reimbursement claims can recover lost revenue
• The difference between disposal, removal, liquidation, and resale
• Why return data can help sellers make better business decisions
• How Axiom Return Solutions handles returns at scale

If you're an Amazon seller dealing with returns, removals, or inventory write-offs, this episode will help you look at your post-purchase operations differently and identify opportunities to recover more value from the inventory you already own.

🎙️ Guest: JD Sass, Co-Founder & CEO of Axiom Return Solutions

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

What happens to your Amazon business if you suddenly can't work for a month?

If everything falls apart without you, you may not actually own a scalable business. You own a job.

In Part 2 of the Amazon Strategist Show, John Cavendish sits down with Will Christensen, founder of Entrepreneur's Apprentice and DataAutomation, to unpack how Amazon sellers can stop being the bottleneck and build businesses that run without them.

Will explains why simply hiring another VA or COO isn't always the answer. Instead, he shares his framework for finding systems-minded apprentices, delegating the right work, and creating processes that actually give founders their time back.

In this episode, you'll learn:
Why Amazon founders stay stuck in the weeds for too long
Apprentices vs. VAs: which one is right for your business?
What makes a great systems creator
How to hire someone who can actually think like a founder
Why documentation and delegation are critical for scaling
How blind tests can help you identify better hires
Will's "Serve First" approach to lead generation
How podcasts and roundtables can create relationships without cold spam
Why buying back your time is one of the most important moves you can make as a founder

The goal isn't to build a bigger team just for the sake of having one. It's to build a business where you aren't required to touch every part of it.

🎙️ Guest: Will Christensen, Founder of Entrepreneur's Apprentice & DataAutomation
-------------------------------------------------------------
Connect with Will (Seller Labs, Entrepreneur's Apprentice, Data Automation)
Website: www.equityhammer.com
EntrepreneursApprentice.com
DataAutomation.com
X: https://x.com/DataAutomation1
LinkedIn: https://www.linkedin.com/in/will-christensen

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Most Amazon sellers don't have a time problem. They have a systems problem.

In this episode of the Amazon Strategist Show, John Cavendish sits down with Will Christensen, founder of Seller Labs, Entrepreneur's Apprentice, and DataAutomation, to break down how Amazon sellers can stop getting buried in repetitive work and start building a business that actually scales.

Will shares his 15.1.1.5 Rule, a practical framework for deciding what you should automate, delegate, document, or eliminate.

In this episode, you'll learn:

How the 15.1.1.5 Rule helps you decide what to automate or delegate
When automation actually makes financial sense
Why hiring a VA too early can create more problems
Why apprentices can be a better first step than hiring a VA
The difference between systems creators and systems followers
Why documentation is critical before handing work to someone else
How to identify repetitive tasks that are draining your time
The productivity mistake that can burn out your team
How smarter delegation can help you scale without doing everything yourself

🎙️ Guest: Will Christensen, Founder of Seller Labs, Entrepreneur's Apprentice & DataAutomation
Connect with Will (Seller Labs, Entrepreneur's Apprentice, Data Automation)
Website: www.equityhammer.com
X: https://x.com/DataAutomation1
LinkedIn: https://www.linkedin.com/in/will-christensen

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Selling on Amazon is only one piece of the e-commerce puzzle.

In Part 2 of the Amazon Strategist Show, John Cavendish sits down with Drew Cooper, Head of Sales at Expandly, to explore what happens when Amazon sellers start expanding into multiple marketplaces and sales channels.

Going multichannel can open up major growth opportunities, but it also creates new challenges around inventory, orders, product data, fulfillment, and keeping everything connected.

In this episode, you'll learn:

- Why Amazon sellers should consider expanding beyond a single marketplace
- What makes multichannel selling difficult at scale
- How to manage products, inventory, and orders across multiple channels
- Why operational efficiency becomes critical as you expand
- How technology can help sellers avoid manually managing every marketplace
- What sellers should consider before adding another sales channel
- How to build a multichannel operation without creating unnecessary complexity

If you're an Amazon seller thinking about Walmart, eBay, Shopify, or other marketplaces, this episode offers practical insights into what it takes to expand without losing control of your business.

🎙️ Guest: Drew Cooper, Head of Sales at Expandly
Connect With Drew and Expandly:
Email: drew@expandly.com
Website: https://expandly.com
Linkedin: https://www.linkedin.com/in/drew-cooper-27361995

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Thinking about expanding your Amazon business into Europe?

In this episode of the Amazon Strategy Show, John Cavendish sits down with Drew Cooper, Head of Sales at Expandly, to break down what it really takes to expand internationally without costly mistakes.

From validating market demand to navigating compliance, logistics, and cash flow, Drew shares the four critical areas every Amazon seller should evaluate before launching into the UK and European marketplaces.

In This Episode

✅ When it's the right time to expand internationally

✅ Why Europe is the most common next step for US Amazon sellers

✅ The 4 essentials for successful international expansion

✅ How to evaluate demand before entering a new market

✅ Common mistakes that cause sellers to fail overseas

✅ Why logistics and inventory planning matter more than you think

✅ The compliance challenges every seller needs to prepare for

If you're selling successfully in the US and wondering whether Europe should be your next move, this episode will help you build a smarter expansion strategy before investing time and money.

Featured Guest

Drew Cooper
Head of Sales, Expandly

Linkedin: https://www.linkedin.com/in/drew-cooper-27361995
Website: https://expandly.com

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...

Are traditional Amazon dashboards becoming obsolete?

In Part 2 of this conversation, John Cavendish sits down with Jakob Wolitzki, Co-Founder of DataDoe and Deltologic, to explore how AI agents are evolving from simple reporting tools into systems that can analyze data, recommend actions, and even execute changes inside Amazon Seller Central.

Jakob explains why he believes the future of Amazon software isn't another dashboard, but AI-powered workflows that connect your business data, automate repetitive tasks, and help sellers make faster, smarter decisions.

In This Episode

✅ How AI can analyze your Amazon account and take action

✅ Why dashboards may disappear over the next few years

✅ Connecting Claude or ChatGPT directly to Amazon Seller Central

✅ Managing multiple Amazon marketplaces from a single AI conversation

✅ AI guardrails and why human oversight still matters

✅ The future of AI agents for Amazon sellers and agencies

✅ Why Jakob believes conversational AI will become the new software interface

✅ DataDoe pricing, setup, and how agencies are using AI at scale

If you're an Amazon seller, agency owner, or ecommerce operator looking to stay ahead of AI, this episode offers a practical look at where Amazon software is heading and how you can prepare today.

Featured Guest

Jakob Wolitzki
Co-Founder, DataDoe & Deltologic

🌐 Learn more: https://datadoe.com

🎁 Exclusive for Seller Candy viewers: Use code SELLERCANDY30 for 30% off your first 3 months of DataDoe.

Connect with John Cavendish
Facebook: https://www.facebook.com/jgcuk
Instagram: https://www.instagram.com/thejohncavendish
LinkedIn: https://hk.linkedin.com/in/thejohncavendish

Know More About Seller Candy
Website: https://www.sellercandy.com
Facebook Page: https://www.facebook.com/SellerCandyPro
Instagram: https://www.instagram.com/sellercandyamz
LinkedIn: https://www.linkedin.com/company/sellercandy/
-------------------------------------------------------------------------
Never Talk to Seller Support Again.

Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing.

#amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller #amazontips #amazonbusiness #AmazonStrategis...