AUTHOR

Dan Gingiss

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Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience can be your best marketing. His 20-year professional career consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media and customer service. He held leadership positions at three Fortune 300 companies – McDonald’s, Discover and Humana. Dan is the author of two books, The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also hosts the Experience This! Show podcast and the Experience Maker Show. He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. For more information, please visit www.dangingiss.com.

Best Sellers

The Experience Maker

How to Create Remarkable Experiences That Your Customers Can’t Wait to Share

By: Dan Gingiss

Narrated by: Dan Gingiss

Length: 5 hrs and 33 mins

Release date: 06-10-21

Language: English

4.5 out of 5 stars 4 ratings
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