Social Services

Step into the inspiring world of social work with The Call to Social Work: Life Stories by Craig Winston LeCroy, expertly narrated by Danielle Fliller and published by Audiobook Publishing Services. This compelling audiobook offers a heartfelt and authentic look into the lives, challenges, and triumphs of social workers, making it a must-listen for aspiring social workers, educators, and anyone passionate about making a difference.

In Social, renowned psychologist Matthew Lieberman explores groundbreaking research in social neuroscience, revealing that our need to connect with other people is even more fundamental, more basic, than our need for food or shelter. Because of this, our brain uses its spare time to learn about the social world-other people and our relation to them.

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

Leading marketing practitioner and thought leader Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

10 Steps to Naturalization is a straightforward roadmap that explains how to become a U.S. citizen with confidence and clarity. The booklet walks you through every stage, beginning with confirming whether you may already be a citizen and determining your eligibility to apply. It outlines how to prepare and submit Form N-400, gather supporting documents, and navigate biometrics, background checks, and the naturalization interview.

The ability of the NHS to continue to perform its historic function as a tax-funded system of universal health coverage, in the face of a growing and ageing population, costly new drugs and technology, increasing incidence of chronic health conditions, staff shortages, and budget constraints is one of the most important policy questions in modern Britain.

The digital landscape has changed buyers’ habits. Sales professionals now need to develop relationships with decision-makers through social networks to reach them early in the decision making process. Social Selling provides a practical, step-by-step outline for harnessing the skills and techniques necessary to achieve this, including developing a high quality community, building trust, developing authority and influence, and connecting with changemakers. It also discusses enterprise implementation of a social selling strategy and much more.

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

The Survival Spanish for Social Services program is designed to give you the Spanish skills you need to communicate more effectively with today's diverse clientele. Vocabulary for this program was suggested by hundreds of social-services professionals.

Domestic Violence and Child Protective Services: A Trauma-Informed Bilingual Training & Communication Manual is a practical English–Spanish resource for professionals supporting survivors and families involved with CPS. Designed for caseworkers, advocates, social workers, and multilingual staff, this guide provides clear bilingual terminology, trauma-informed scripts, and communication tools that help reduce fear, build trust, and support safety.

Do we use social media, or are we being used by it? Social media is brilliant and obscene. It sharpens the mind and dulls it. It brings nations together and tears them apart. It perpetuates, reveals, and repairs injustice. It is an untamed beast upon which we can only hope to ride, but never quite corral. What is it doing to us? In Terms of Service, Chris Martin brings listeners his years of expertise and experience from building online brands, coaching authors and speakers about social media use, and thinking theologically about the effects of social media.

Amazon Web Services in Action introduces you to computing, storing, and networking in the AWS cloud. The audiobook will teach you about the most important services on AWS. You will also learn about best practices regarding security, high availability, and scalability.

Designed by Davidson’s Audiobooks for aspiring licensed master social workers, this comprehensive audiobook aligns with the latest ASWB exam content outlines. This audiobook offers in-depth coverage of essential topics, ensuring you're well-prepared for the ASWB LMSW exam.

In AI ChatGPT Side Hustles 2025, you'll discover 12 proven systems that real people have used to transform their financial lives in weeks, not years. Forget the overwhelming complexity of traditional business building–these AI-enhanced strategies eliminate 90% of the trial-and-error that destroys most new ventures.

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

Eine vorläufige Bilanz der Privatisierungspolitik lässt wenig Zweifel, dass kaum eines der damit verbundenen Versprechen eingehalten worden ist: Der Imperativ des Profits drängt dazu, die kaufkräftige Nachfrage gegenüber gesellschaftlichen Bedürfnissen und erkämpften Rechtsansprüchen zu privilegieren. Und zwar ohne dass die öffentlichen Dienstleistungen dabei "besser, billiger, bürgernäher" geworden wären, wie ein Schweizer Privatisierungs-Manifest in den 1990er-Jahren versprochen hatte.

When those we elect descend into criminal malfeasance and emulation of foreign autocracies and oligarchies, Cedric Alexander says it is the unelected apolitical "fourth branch" of government - our nation's public servants, civil servants, and first responders - who must save the nation. Alexander, a former deputy mayor, police chief, and CNN commentator, argues that these people do not constitute a nefarious "deep state" pursuing a hidden agenda. They keep the country running and its people safe....

Career Diplomacy takes listeners inside the world of American diplomats in the US Foreign Service. Members of the Foreign Service represent the country abroad, protect and support American citizens overseas, manage government programs and facilities, and move foreign policy from the abstract to the actual.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the ASWB exam. However, the truth is that the ASWB test is a challenging test. It is normal to have some anxiety about taking this test.