Showing titles in Consumer Behavior & Market Research

In a world constantly shaped by persuasion, understanding why we say "yes" is no longer a luxury—it's a necessity. The Power of Persuasion takes you on a deep dive into the science, strategies, and ethics of influence, showing how persuasion shapes everything from the choices we make to the identities we build. From everyday decisions to high-stakes moments, this book reveals the invisible forces that drive human behaviour.

Online shopping continues to grow at an astounding rate. In 2012 more than $1 trillion were spent in online retailers alone. The nature of shopping is drastically changing - but with so little information on how best to interact with online customers, how are businesses to succeed?

Master ethical influence and applied psychology to decode workplace dynamics and accelerate your career growth. Perfect for your daily commute, this empowering audio experience translates cognitive science into actionable strategies for your next big pitch. Stop relying on guesswork and master...

Master behavioral economics and business psychology to stop guessing and predict how people actually decide. Forget the myth of the perfectly rational actor; real human decision-making is messy, emotional, and driven by hidden cognitive biases. By understanding these mental shortcuts, you can...

Master ethical persuasion and consumer psychology to turn flat campaigns into high-converting revenue drivers. Whether strategizing on your morning commute or enjoying focused workday learning, this actionable framework reveals how real people make decisions under uncertainty. Stop relying on...

Almost nothing is made where you think it is Where Does My Stuff Come From? reveals the complex international supply networks behind products Americans use daily, from chocolate chips and computer chips to athletic shoes and frozen fish. Written by Willy Shih, a Harvard Business School professor...

Vivimos en una era de competencia feroz por captar nuestra atención, todos luchan por lo mismo: plataformas, creadores de contenidos, marcas… Y aunque es la moneda más valiosa de nuestro tiempo, hoy se encuentra más dispersa que nunca debido a la avalancha de información y estímulos a los que estamos expuestos. Por eso, Roger Casas-Alatriste, host del pódcast Su atención, por favor, escribió este audiolibro: una travesía sonora que nos sumerge en la profunda realidad de la economía de la atención.

Master ethical influence and close high-stakes deals using applied behavioral science. Whether you are struggling to hit daily quotas or feeling anxious about adopting pushy tactics, this practical business guide completely transforms how you approach negotiations. Perfect for your morning...

The companies that win aren’t the ones with the best product, but the ones that make every buyer move now—not later. Stop losing to buyer indecision and stalled conversations, and instead learn how to create urgency, transforming hesitation into momentum that drives faster deals and bigger...

From New York Times business reporter Nelson D. Schwartz comes a gripping investigation of how a virtual velvet rope divides Americans in every arena of life, creating a friction-free existence for those with money on one side and a Darwinian struggle for the middle class on the other side. In...

Master the behavioral psychology of hidden persuasion and stop marketers from manufacturing desire in your daily life. Whether you are mindlessly scrolling a social feed or navigating a crowded store, this eye-opening investigation exposes the invisible tactics engineered to capture your...

Convierte clientes ocasionales en seguidores leales y defensores de tu marcaEn un mercado cada vez más competitivo, no gana quien tiene el mejor producto, sino quien logra que sus clientes regresen una y otra vez.Este libro es una guía práctica y estratégica para propietarios de pequeñas...

Voted #1 in the BBH World Cup of Advertising Books, 2018. Winner of the Sales and Marketing Category at the 2019 Business Book Awards. Before you can influence decisions, you need to understand what drives them. In The Choice Factory, Richard Shotton sets out to help you learn. By observing a...

Closing Intelligence is for salespeople, decision-makers, and anyone who wants to successfully persuade people.

Today's customers think less about products and more about brands, no matter whether those brands are organizational, nonprofit, individuals, or service oriented. Customers also care less about the features of your product—what it has—than about its benefits—what it does for them. While this sounds like common sense, shockingly few organizations actually conduct business this way.

One of the largest consumer markets of the world, India is made up of lots and lots of small consumers―each earning and spending just a little bit that adds up to a lot. It is served by millions of small suppliers oozing innovation and customer intimacy, and is powered by digital...

どうもこんにちは、石崎力也です。覚えていますか？10年前、僕らはTSUTAYAに映画のDVDを借りに行っていました。音楽が聞きたいと思ったらどうしていたか？たぶんファンならCDを買っていたはず。

Customer experience has become the primary method of competitive differentiation between most brands today. While most companies claim that customers and their needs drive decisions and priority within their organizations, when it comes time to prioritize customer needs, it can often be more difficult and less clear exactly how and what to do.

How do I attract new clients and retain existing ones? This is the central question when marketing any product, service, or idea. This book helps you discover the 'hook' that makes what you are offering irresistible, the words that resonate, the stories that sell to your ideal customers over and over again so you can develop evergreen marketing collateral and stay top-of-mind with the passing parade of prospects and clients and keep increasing your profits.

Beyond its click-worthy title and eye-catching cover, this book serves a greater purpose: to equip you with the knowledge to critically engage with online content, making informed choices in a sea of headlines vying for your attention. Whether you're a marketer aiming to craft compelling campaigns, a content creator seeking to connect with your audience, or a curious listener eager to understand the dynamics of digital communication, this book holds valuable insights for you.