Showing titles in Business Communication

Knowing what you want to say is not the same as being able to say it when the pressure is on. You may rehearse the conversation in your head, then soften the request, apologize for a reasonable boundary, accept work you cannot realistically complete, or think of the right response after the meeting ends. Assertive communication is not about becoming aggressive. It is about expressing what you need with clarity, composure, and respect. Assertive Communication: The 30 †¢ Day Speak-Up Method turns that skill into a structured daily practice.

Could history repeat itself, with one giant entity taking control of American information? Most consider the Internet Age to be a moment of unprecedented freedom in communications and culture. But as Tim Wu shows, each major new medium, from telephone to cable, arrived on a similar wave of idealistic optimism only to become, eventually, the object of industrial consolidation profoundly affecting how Americans communicate.

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world. In this compelling 24-lesson course, How to Speak Effectively in Any Setting, taught by Molly Bishop Shadel, Professor of Law at the University of Virginia School of Law, learn the fine art of speaking clearly, effectively, and persuasively in contexts across the spectrum, from the board room to the bar room and everywhere in between.

Unlock the communication skills that will transform you into a confident, engaging conversationalist—whether in social settings, networking events, or professional environments. Does it seem like others effortlessly connect while you’re stuck in small talk? Do networking events fill you with dread? You’re not alone! Research shows that 85% of job success comes from strong communication skills, yet many struggle in this vital area.

In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.

Whether it's among colleagues at lunch or an audience of 1000, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well - in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. 

If you want to become the most influential person in the room that people agree with and follow, then this will be the most important book you’ll ever hear.

Get heard by being clear and concise. The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average attention span has shrunk from 12 seconds in 2000 to eight in 2012. So, throw them a lifeline and be brief.  

Master the Art of Conversation and Boost Your Confidence—even if social anxiety has held you back for years. Do you feel anxious in conversations, unsure of what to say? Want to connect more easily but fear judgment or awkwardness? You're not alone—and you can change that. How to Talk to Anyone delivers practical, step-by-step strategies to help you speak with ease, connect meaningfully, and feel confident in any setting. Whether you're introverted, socially unsure, or simply ready to sharpen your skills, this guide meets you where you are.

In the newly updated third edition of The Negotiation Book: Your Definitive Guide to Successful Negotiating, distinguished commercial negotiator Steve Gates delivers a singular and practical guide to the art and science of negotiation. The book lays out the behaviors and traits associated with successful negotiation and offers a comprehensive model for how power, process, and behavior can have substantial impacts on your next negotiation. You'll also learn how you can shape these factors to optimize value for yourself, your client, or your organization.

Jean Oelwang, president of Virgin Unite, has interviewed over 60 business and life partnerships - including Desmond and Leah Tutu, and Ben and Jerry - revealing how to nurture relationships with depth and purpose. These kinds of deep connections have a profound ripple effect on everything we do, supporting us to achieve more, withstand anything and amplify impact. In this audiobook, she unpicks the values that connect great partners, the daily rituals that they use to stay in sync and the habits that allow them to disagree respectfully and productively.

Are you and your partner always having the same fights? Do you feel unable to get your point across? Are you feeling nervous every time you have to give a speech or make a presentation? There's no shortcut to effective communication. Just like any other skill, mastering communication takes time and practice. This game-changing communication book will give you the blueprint, all you have to do is invest time in yourself.

This updated edition of Sue Knight's bestselling book NLP at Work has been extensively revised, with an emphasis on the heart of NLP - becoming a model of excellence. In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for...

How people judge you - and how to come out looking good. Everyone wants to know how to be more influential. But most of us don't really think we can have the kind of magnetism or charisma that we associate with someone like Bill Clinton or Oprah Winfrey unless it comes naturally. In Compelling People - now required reading at Harvard Business School - John Neffinger and Matthew Kohut show that this isn't something we have to be born with, it's something we can learn. 

The Emerging Healthcare Leader: A Field Guide is an essential resource for those in the early stages of becoming a healthcare leader. Packed with tactics, tips, and illuminating straightforward examples, this book is an indispensable guide to building your career in healthcare leadership.

Get Your Shit Together or Get Out is not about being cruel, aggressive, or unreasonable. It is about building a culture where clarity beats confusion, ownership beats excuses, and genuine results matter more than theater.Most companies do not collapse suddenly. They decay slowly. One missed...

Hands shaking? Mind blank? That familiar dread before speaking to a crowd? You're not alone – 75% of people share that fear. But what if speaking to THOUSANDS could feel as natural, as connecting, or talking to ONE trusted friend? This isn't about some rare, inborn talent. Many legends, from Gandhi to Buffett, battled intense shyness. They didn't avoid the stage; they discovered how to own it, and so can you. This guide provides strategies to conquer fear, connect with your audience, and see public speaking as an opportunity to reach, motivate, and inspire.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

With compelling research on women in the workforce, relatable stories from Dr. Sickels’s corporate career, and concepts that are simple yet powerful, The Clearest Voice in the Room will shift the way you show up and speak.

Improve your vocabulary fast with this simple, effective vocabulary builder. This book contains 200 essential English words designed to help you speak and write with confidence. Each word includes an easy definition, example sentences, memory tips, and practical usage guidance—making it ideal for adults, students, ESL learners, and professionals.