Showing results for "Negotiating" in Etiquette

Have you ever felt like learning to negotiate requires a different personality than that required to sell? Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.

Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

"The Negotiation Book" is a comprehensive guide designed for a broad range of listeners, from professionals to individuals seeking to enhance their negotiation skills. This book, spread across 10 chapters, offers in-depth insights into the art and science of negotiation. Key features include understanding the essentials of negotiation, leveraging the power of relationships, mastering strategic approaches for various scenarios, and comprehending the role of psychology in negotiations.