Episodes

  • Giving Your AI a Human Touch: The Art of Agent Experience Design | Jared Huke, Daito Design
    Apr 9 2025

    Welcome to another episode of User Insights – your go-to podcast for exploring the evolving world of user experience and design! In this episode, join Jared Huke, founder of Daito Design, a UX consultancy specializing in enterprise and industrial transformation projects.Jared shares his unique path—from his early days as a physics major in Austin to building transformative enterprise and industrial design solutions across the globe. He discusses the integration of immersive experiences like the Apple Vision Pro, the shift towards automation, and the emerging realm of designing for AI agents. With insights drawn from his work in high-stakes environments and experiences from continents around the world, Jared explains how UX is evolving from traditional screen design to creating dynamic, agent-driven experiences that enhance both human and business performance.

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    53 mins
  • Building a Product Users Love | Arttu Haho, Trustmary
    Mar 21 2025

    In today's episode of User Insights, we are excited to welcome Arttu Haho, Co-founder & Product Manager at Trustmary.We dive into the art and science of creating products that truly resonate with users. We discuss the challenges of prioritization, gathering and balancing user feedback, and avoiding feature creep in fast-paced product development. Our guest also shares practical frameworks, tools, and strategies used in product management, along with insights on transitioning from UX research to product leadership.Whether you're a product manager, UX researcher, or entrepreneur, this episode is packed with valuable takeaways to help you build better products. Don't miss it!

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    42 mins
  • 3 Worlds of Research: Agencies, Corporates, and SMEs | Chris Gray, Nomat
    Feb 19 2025

    In today's episode of User Insights, we are excited to have Chris Gray, Founder and Managing Director of Nomad, a leading digital product consultancy based in Melbourne, Australia. With over a decade of experience working with a diverse range of organizations, including Visa, Kmart, and Shell Energy, Chris brings a wealth of knowledge on how agencies like Nomad help businesses bring innovative products to market and drive commercial success.In this episode, we dive into the role of UX research across different sectors, from large corporates with dedicated research teams to smaller companies where research is often a luxury. Chris shares his insights on why organizations engage agencies, the challenges of resource management, and the importance of cross-disciplinary experience in delivering impactful results. We also explore the evolving role of UX researchers, the skills needed to thrive in this field, and how agencies can leverage tools and platforms to enhance their research capabilities.Whether you're a seasoned UX professional or just starting your career, this conversation offers valuable perspectives on the dynamic world of UX research and design.

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    30 mins
  • How UX Research is Revolutionizing In-Car Experiences | Ruchika Jajodia, Aston Martin
    Feb 19 2025

    In today's episode of "User Insights," we are thrilled to welcome Ruchika Jajodia - User Experience Manager at Aston Martin, an expert in automotive user experience research with over 15 years of experience in the field. Ruchika has worked extensively with both concept and production cars globally, bringing a wealth of knowledge to our discussion.Today, we'll explore the complexities of user experience in the automotive industry, focusing on the evolution of connected cars and the challenges in developing autonomous vehicles. Ruchika will share her insights on the importance of safety, user interaction, and the role of prototyping in creating effective designs.

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    35 mins
  • UX Writing and Content Design Research | Yuval Keshtcher | Founder and CEO - UX Writing Hub
    Nov 6 2024

    Join us as we delve into the world of UX writing with Yuval Keshtcher, Founder and CEO of UX Writing Hub. In this insightful podcast, we discuss the importance of effective communication in digital products, the nuances of localization, and the role of empathy in UX writing.

    Key Takeaways:

    • The power of community building in the UX writing world
    • The challenges and opportunities of localization in UX writing
    • The ideal ratio of UX writers to designers in product teams
    • The distinction between UX writing and marketing copywriting
    • The importance of maintaining a consistent tone of voice
    • The role of empathy in crafting effective user experiences
    • The power of data-driven decisions in UX writing

    Watch the full podcast to gain valuable insights and learn how to elevate your UX writing skills.

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    36 mins
  • Importance of cross-functional collaboration practices in research |Krutika Subramanian|UX Research Lead | Uber
    Sep 11 2024

    Join us for an insightful conversation with Krutika Subramanian, a seasoned UX researcher with extensive experience in various domains. In this episode, we delve into the importance of cross-functional collaboration in research and explore strategies to build effective partnerships within your organization.

    Key Takeaways:

    • The benefits of collaboration in research
    • Overcoming challenges and building relationships
    • Effective communication and stakeholder management
    • Measuring the impact of research
    • Building a culture of collaboration

    Don't miss this opportunity to learn from a UX research expert and discover how to elevate your research practices.

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    40 mins
  • Communicating ROI of UX Research | Arvind Chandrashekar | Director of User Research | Glance
    Jul 30 2024

    Discover how to measure and communicate the impact of UX research in this insightful podcast with Arvind Chandrashekar. Learn practical strategies for demonstrating the value of UX to stakeholders, including: Identifying and tracking key metrics Crafting compelling narratives around UX data Aligning UX research with business objectives Leveraging case studies for impact Building strong stakeholder relationships Tune in to learn how to make UX research an indispensable part of your organization's success. #UXResearch #ROI #UXDesign #UserExperience #ProductManagement #DataDrivenDesign #BusinessStrategy

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    44 mins
  • Podcast - The Intersection of User Experience and Employee Experience with Kelly Jura, VP of Brands & UX | ScreenPal
    Jul 2 2024

    This episode of User Insights, powered by UXArmy, explores the powerful connection between employee experience (EX) and user experience (UX) with Kelly Jura, VP of Brands & UX at ScreenPal (formerly Screencastomatic).Kelly Jura dives deep into: ✅Decoding EX: What it is and why it matters for customer satisfaction. ✅The vital link between EX and UX – happy employees, happy customers! ✅Practical strategies to boost EX within your own organization. ✅Balancing remote & hybrid work for a thriving EX. ✅Leading companies in EX and the power of consistent branding. ✅How researchers can champion a positive employee experience. ✅Post-COVID EX trends and navigating job market shifts. ✅KY's firsthand experience with EX initiatives during ScreenPal's rebrand. ✅Join us as we unpack the impact of EX on company success!This episode is packed with valuable insights and actionable tips to elevate both employee and user experiences.

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    25 mins