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Is your self-storage business keeping up with the digital revolution?

Scott breaks down the essential shift toward remote management and how technology is redefining customer experience.

From online reservations and automated payments to AI-powered chatbots and interactive virtual tours, Scott explains why a seamless digital experience is now a necessity...not just a luxury.

He shares lessons learned from implementing kiosks, strategies for maximizing uptime, and tips for leveraging automation to reduce costs while increasing customer satisfaction.

Whether you're already embracing remote management or just starting to explore the possibilities, this episode is packed with insights to keep your self-storage business ahead of the competition.

WHAT TO LISTEN FOR

5:41 Lessons from the First Self-Storage Kiosks

14:31 Keeping Customers Engaged with Automation

20:59 Social Proof & Online Reputation

23:24 Avoiding Customer Churn

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White Label Storage helps self-storage owners grow revenue, improve operations, and scale more efficiently with a tech-enabled management approach. The team supports key parts of the business, including facility operations, marketing, and customer experience, giving owners a stronger platform for growth.

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(410) 693-5166

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What if the future of self storage was hiding in the narrow streets of Italy?

Scott records from Tuscany, Italy and shares a fascinating realization about how limited space, dense urban living, and evolving consumer behavior are shaping the future of storage worldwide.

Comparing the massive self storage footprint in the U.S. to Italy’s dramatically under supplied market, Scott explores whether the demand for storage is universal human behavior or simply a matter of supply catching up.

He breaks down the changing habits of younger generations, the rise of mobility and smaller living spaces, and why those trends are actually fueling storage demand instead of killing it.

WHAT TO LISTEN FOR

:55 Is Self-Storage Demand Universal Across the World?

2:29 Does Italy Have a Storage Problem or a Storage Opportunity?

3:22 Are Younger Generations Making Self-Storage Obsolete?

5:10 What Specialty Storage Trends Are Changing the Industry?

7:40 Where Is the Next Decade of Self-Storage Growth Headed?

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Website | You Tube | Facebook | X | LinkedIn | Instagram

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

Send us Fan Mail

This is a REPLAY of an episode first published in December 2025.

Is this the moment to get bold with your next self storage move, or the moment to back away?

Scott Meyers sits down with broker and former principal investor David Perlleshi of Franklin Street to unpack why today’s selective market may actually be the best buying climate since the mid two thousands.

David traces his path from acquiring and expanding mom and pop facilities in the Carolinas to brokering nearly two hundred properties nationwide, giving him a rare view from both the ownership and sales sides.

He explains how values have reset to twenty sixteen through twenty eighteen levels, why true motivation now separates real sellers from market testers, and how smart buyers should think in price per foot rather than fixating on yesterday’s cap rates.

Along the way he shares what makes a great buyer in the eyes of a broker, the biggest mistake sellers make when they decide to list, and why self storage is not a set it and forget it asset but a real operations business that rewards speed, preparation, and collaboration.

WHAT TO LISTEN FOR

:50 How did David go from principal investor to national self storage broker?
5:09 What is really happening with pricing, values, and supply in self storage today?
7:56 How can you tell if a seller is truly motivated to meet the market?
11:27 Why are buyers and lenders chasing stabilized deals and avoiding stalled lease up projects?
18:22 What separates a merely good buyer from a great buyer in the eyes of brokers?

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Connect with guests: David Perlleshi

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CONNECT WITH US

Website | You Tube | Facebook | X | LinkedIn | Instagram

White Label Storage helps self-storage owners grow revenue, improve operations, and scale more efficiently with a tech-enabled management approach. The team supports key parts of the business, including facility operations, marketing, and customer experience, giving owners a stronger platform for growth.

Website | LinkedIn

(410) 693-5166