Episodes

  • Not Fully Automated: Claims Still Need Humans

    Not Fully Automated: Claims Still Need Humans
    May 28 2026

    This week, Claims Never Sleeps welcomes Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS, who serves as Chief Claims Officer at Venbrook, where he leads claims strategy and operations, focusing on modernization, talent development, and delivering strong client outcomes.

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    56 mins
  • Blueprints and Breakdowns: Construction Defect Claims

    Blueprints and Breakdowns: Construction Defect Claims
    May 7 2026

    This week's guest is Jason Novak, a Senior Litigation Specialist II at CapSpecialty
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    54 mins
  • Beyond the Adjuster Hat Mindset

    Beyond the Adjuster Hat Mindset
    Apr 30 2026

    This week, Meghan and Jen are joined by Susan Quagliato, Vice President Regional Claims at Sedgwick

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    50 mins
  • If you Build it, Claims Come

    If you Build it, Claims Come
    Apr 23 2026

    This week's guest is Amy Fitzpatrick

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    1 hr and 4 mins
  • Relocations, Reservations of Rights and Raising Kids

    Relocations, Reservations of Rights and Raising Kids
    Mar 19 2026

    This week, Meghan and Jen welcome Kathleen D'Andraia and Lizzie Thoman
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    58 mins
  • The Gift of Being Open Minded

    The Gift of Being Open Minded
    Mar 12 2026

    This week, Meghan and Jen welcome Courtney Allen, Vice President of Claims at CorVel Corporation
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    56 mins
  • Grace Under Fire: Leadership When Everything Changes

    Grace Under Fire: Leadership When Everything Changes
    Mar 5 2026

    This week, Meghan and Jen chat with COO Donna Markus

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    55 mins
  • Leveling Up In Claims

    Leveling Up In Claims
    Feb 19 2026

    This week, Meghan and Jen welcome Rebecca Gregg, Director of Claims at Entrusted Administrators & Subrogation
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    1 hr