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Beschwer Dich Doch!
- Der Leitfaden für die schwierigen Gespräche des Lebens
- Narrated by: Brigitte Köhnlein
- Length: 41 mins
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Summary
Wie kommt es und wie lässt es sich vermeiden, dass ein anfänglich angenehmes Gespräch plötzlich den Bach herunter geht? Wie mache ich aus einem unzufriedenen und manchmal aggressiven Kunden, trotz seiner etwaigen Reklamation oder Beschwerde zu einem glücklichen und bleibenden Kunden? Dies und mehr erfahren Sie in dem Hörbuch "Beschwer Dich doch!" von Brigitte Köhnlein.
©2013 Abod Verlag (P)2013 Abod Verlag