Showing titles in Etiquette

Anna hatte einen neuen Job angeboten bekommen, die Stelle als Personalleiterin. Sie nahm ihn ohne zu zögern an. Doch nach kurzer Zeit stellte sie fest, dass sie vollkommen überfordert war. Kollegen zu überzeugen, sich nicht manipulieren zu lassen und Mitarbeiter zu führen - das alles war für sie neu. Dann traf sie ihre frühere Schulfreundin nach langer Zeit wieder. Sie kannte sich im Bereich der Psychologie sehr gut aus und so ließ Anna es sich nicht nehmen, sich von ihrer guten Freundin ein komplettes Wochenende lang zu schulen.

The ultimate guide to preparing for the interview process, maintaining focus, handling difficult questions and maximizing your chances of landing that dream job. Whether you're a school leaver, a recent graduate, an established professional on the move or someone looking to return to the job market, any research and preparation will be critical in improving your performance in an interview setting - from being aware of your own strengths and weaknesses, through to knowing the questions to ask that will ensure you are remembered after the interview is over.

This transformative new era requires a radically different approach to leadership. The tactics put in place to reduce risk, drive success, and make us feel safe in the past are now the very things creating vulnerability today. In Leadering, Nancy Giordano provides clarity and urgency around what 21st century stewardship demands as exponential technologies and changing societal expectations converge to shape a better next. This audiobook challenges us to shift our outdated thinking and adopt the mindset we need to build the future we all want.

With Manners Will Take You Where Brains and Money Won't, Donald James goes beyond handshakes and thank-you notes to explain how the true definition of manners is the authentic and genuine way we show up in the world. With inspiring and thought-provoking stories from his 35 years in public affairs and education at NASA, and guided by the lessons his mother taught him, Donald explains how having good manners is a key ingredient to finding purpose, fulfillment, and meaning in business and in life.

Working in Denmark might seem straightforward for Americans: Danes speak excellent English, and Denmark is a great place to do business. Infrastructure is good, corruption is minimal, innovation is respected, and business structures are flexible. Still, many Americans put a foot wrong - often by being too energetic, too upbeat, too aggressive, too American.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

Più persone di quante tu possa immaginare passano la maggior parte del tempo a contatto con gli altri in una situazione lavorativa, e, a meno che non siano fortunate, non possono decidere con chi lavorare. Purtroppo, non tutti sanno come andare d’accordo con gli altri, e questo può causare svariate situazioni difficili, rendendo quasi impossibile arrivare sereni a fine giornata.

Do you know how to be assertive in business? Have you been looking to open a company but keep putting it off because you don't believe you can? Are you aiming for a big promotion and feel the need to work on your top leadership skills? Then you are on the right path. This udioabook has got your back. It is the ultimate guide for strengthening your business development skills and grow as a person. The root of confidence and support starts with you, and this audiobook will show you how to access it.

The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various backgrounds feel respected, valued, and included.

Essential Business Vocabulary will enable you to fully understand business lingo and know how and when to use them, through contextual explanations, transform how you conversate in business, making you more professional, take full advantage of my tips/benefits for the relevant buzzwords, as well as the ‘bossnote', and more.

Investing in both of these types of real estate can be lucrative and easy to get started, and this book will help you with both. As you listen, you will get the basics of both types of rentals that you can use to help yourself to successfully get through everything that you are doing.

Let's face it, we’ve all been guilty of "circling back” to “touch base” with a colleague to get a “30,000-foot view” so you can create a “strategic staircase” to pick the "low-hanging fruit”. Okay, so maybe you haven't packed all of those buzzwords into one sentence, but I'm sure you know someone who has. Since COVID-19 forced many of us to work from home, maybe you've even discovered you're married to a "let's circle back" guy/girl. Buzzwords & BS is a lighthearted look at business buzzwords.

Have you ever struggled with finding your purpose in life? Are there numerous people in your circle who are giving you conflicting career advice? Is there something you absolutely know you were destined to, but can’t seem to figure out how to get your foot in the door? If you answered "yes" to any of those questions, then Employed: A Career Readiness Manual is the answer you have been looking for!

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

This book is the product of his research - a culmination of tips, strategies, and almost two decades of experience in the call center field. It requires a paradigm shift - from being the victim of angry, threatening callers, to gaining the necessary tools and insights to stay calm and centered amidst chaos without taking others’ actions personally. Mastering the Irate Caller is a treasure chest of strategies that will help improve employee morale, customer retention, and mental health in the call center field.

Fini le temps du bon petit soldat, prenez enfin votre place dans ce monde ! Contrairement aux idées reçues, on a tout à gagner à s'assumer et à ne pas cacher qui on est au travail ! À l'issue de trois années d'enquête sur le bonheur en entreprise, Catherine Testa propose 10 pistes de réflexion pour concilier sa vie professionnelle et sa personnalité. Au programme ?

Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? Best-selling author and MBA graduate Josh Soule shares new and improved customer service techniques that will make your career a success. This short but powerful workbook covers everything from how to make your customer interactions personal to how to deal with conflict in the workplace, how to stand up to verbal abuse from a customer, money-saving strategies, and more. 

This is the opposite of every self help book you've ever read. I use a lot of curse words, I speak my mind, and I don't apologize for telling you how it really is. I cut through the BS to tell you what is wrong with our lives and how we can fix it. We will talk about your professional career and about the idiots who are trying to ruin it. We will talk about your personal life and those who want to ruin that too. Are you ready for a personal revolution? Stop sitting on the sidelines.

What if I told you that you could earn more money without changing careers but, instead, by working for the same company you currently work for? No matter what you do for a living, behaving like a true professional will always get you paid more for what you do. It will always get you picked first to head up a project or be a part of a group or organization you are passionate about. It will get you your dream job out of college or help you start your job when you finally figure out what you want to do with the rest of your life.

Du weißt, wie man Gespräche richtig führt und zwischenmenschliche Beziehungen erfolgreich aufbaut? Du stehst immer im Mittelpunkt? Du hast kein Problem damit, Gespräche zu beginnen? Dann kannst du hier aussteigen. Bist du hingegen noch nicht mit der Kunst der authentischen Gesprächsführung vertraut und möchtest lernen, wie du in Zukunft unvergessliche Gespräche führst und nie wieder Opfer der peinlichen Stille wirst, ist dieser praktische Leitfaden ideal für dich.