Showing results for "Quick & Easy" in Marketing

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Newsletters are a great marketing tool. They always have been and probably always will be. In today's online marketing-driven world, newsletter content is a key component to achieving sales and improve your overall results. Creating great newsletter content is what drives these results and makes achieving this ultimate goal possible - and it's actually pretty easy to get there, if you know what you do.