Showing results for "Quick & Easy" in Mentoring & Coaching

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Driving for the major rideshare platforms is one of the most challenging AND profitable gigs available today. To get the most out of your time and energy on the road, though, you need to work smarter – with a strategy – to avoid the mistakes that too many drivers make. Now you don’t have to go through costly trial and error to put more money in your pocket and higher ratings on your profile. The strategy that you need is right here in one short, easy-to-listen book!