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The Tom & Jerry’s Auto Body Podcast

The Tom & Jerry’s Auto Body Podcast

By: Sebastian Jachymiak
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Tom & Jerry's Auto Body is a family-owned collision repair shop in Chicago's Norwood Park neighborhood that has been in business since 1982. The shop was founded by Tom Sawa and has operated out of 5644 North Northwest Highway for over four decades, building a reputation in northwest Chicago that extends well beyond the auto body trade. From day one, Tom and his team rooted the business in three things: honesty, integrity, and a commitment to quality work. But what really set the shop apart in the community was the family's dedication to giving back. For more than 40 years, Tom & Jerry's has actively sponsored local sports teams, community events, and fundraisers across NW Chicago and its surrounding suburbs. That kind of sustained involvement over four decades is not something you see from a business that treats the neighborhood as just a customer base. It reflects a family that genuinely considers itself part of the fabric of the community it serves. Now a proud member of the TechniCraft Automotive Group, Tom & Jerry's combines that neighborhood identity with the technical depth and ongoing training resources of a larger collision repair network. The shop holds manufacturer-certified collision repair status from Tesla, Mercedes-Benz, and Lexus, meaning the team follows strict OEM procedures and uses genuine factory parts on every certified repair. Customer satisfaction ratings on third-party platforms reflect a 4.8 out of 5 for quality of repairs and a 4.9 out of 5 for service. The facility handles everything from minor dent and hail damage repair to extensive collision work, frame straightening, complete paint services with precision color matching, auto glass replacement, and full detailing. Staff members like Dan, Kevin, Mark, and Mickey have been called out by name in verified reviews for their craftsmanship, clear communication, and attention to detail. The shop also accepts all major insurance companies, offers 24-hour emergency towing, and has an Enterprise Car Rental location right down the street for added convenience. With 74 reviews on Yelp, over 140 on Birdeye, 60 verified reviews on AutoBody-Review.com, and consistent praise on CARwise and Google, the volume of real customer feedback tells the story better than any marketing ever could. Clients describe vehicles returned looking brand new, perfect paint matching, immaculate interiors, and a team that keeps people updated every step of the way. Several reviewers mention being customers for over a decade, coming back for multiple repairs over the years because of the trust they have in the shop. Tom & Jerry's is the kind of place where you might leave with a box of Frango mints as a parting gift, because that is just how the team operates. Located on Northwest Highway in Norwood Park, the shop is open Monday through Friday from 7:00 AM to 5:00 PM, and after more than 42 years of serving the same community under the same family values, Tom & Jerry's Auto Body remains a true neighborhood institution where quality work and genuine relationships with customers have never been separate priorities. Tom & Jerry’s Auto Body 5644 N. Northwest HwyChicago, IL 60646 (773) 775-6767Tom & Jerry’s Auto Body Copyright 2026 All rights reserved. Economics
Episodes
  • Lexus Authorized Collision Repair Norwood Park, Chicago, IL
    Oct 15 2026

    Listen to our latest podcast about Lexus authorized collision repair services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/lexus-authorized-collision-repair-norwood-park-chicago-il/

    Tom & Jerry's Auto Body

    5644 N. Northwest Hwy, Chicago, IL 60646

    (773) 775-6767

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    18 mins
  • Toyota Certified Collision Repair Norwood Park, Chicago, IL
    Oct 15 2026

    Tom & Jerry's Auto Body performs Toyota Certified Collision Repair in Norwood Park, Chicago, IL, repairing damaged Toyotas with Toyota Genuine Parts and the repair procedures Toyota publishes for each model. The shop repairs the Camry, Corolla, Prius, RAV4, Highlander, Sienna, and Tacoma, including hybrid versions, and brings each one back to factory condition from its location on Northwest Highway.

    Norwood Park is a residential neighborhood on Chicago's far Northwest Side, cut through by Northwest Highway, Harlem Avenue, Nagle Avenue, and the Metra Union Pacific Northwest line, with the Kennedy Expressway and O'Hare close by. The Toyotas that come into the shop are mostly commuter and family cars hit in everyday traffic. A RAV4 rear-ended while waiting at a Metra crossing on Northwest Highway, a Camry with a damaged front corner from a turn onto Harlem Avenue, or a Sienna backed into on a residential street are common jobs. Even a light hit on a current Toyota can disturb the Toyota Safety Sense radar in the front grille area or the blind-spot radar in the rear bumper, so the shop recalibrates those systems to Toyota's specifications after the repair.

    Every Toyota repair at Tom & Jerry's starts with a documented damage assessment and a pre-repair scan, followed by a written repair plan built on Toyota's collision repair information. Structural work follows Toyota's specifications for ultra-high-strength steel, hybrid systems are shut down using Toyota's high-voltage procedure, and refinishing matches factory color and clearcoat. A post-repair scan, calibration check, and final inspection come before delivery. The shop holds I-CAR Gold Class status along with its Toyota certification. Tom Sawa founded Tom & Jerry's in 1982, and the Technicraft Automotive Group, a family-owned network founded in 1996 by George and Sebastian Jachymiak, has kept the shop's name and neighborhood identity since bringing it into the group.

    Toyota owners can call Tom & Jerry’s Auto Body at (773) 775-6767 to schedule a damage assessment at 5644 N Northwest Hwy. The shop coordinates with insurance carriers through its Direct Repair Program partnerships and works with the adjuster during the repair. A Toyota repaired here goes home with Genuine Parts and safety systems calibrated to factory specification. Tom & Jerry's is open Monday through Friday, 7:00 a.m. to 5:00 p.m., and serves Norwood Park, Jefferson Park, Edison Park, Park Ridge, Niles, and Norridge.

    Listen to our latest podcast about Toyota certified collision repair services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/toyota-certified-collision-repair-norwood-park-chicago-il/

    Tom & Jerry's Auto Body

    5644 N. Northwest Hwy, Chicago, IL 60646

    (773) 775-6767

    Show More Show Less
    15 mins
  • Mercedes-Benz Certified Collision Repair Norwood Park, Chicago, IL
    Jul 25 2026

    Tom & Jerry's Auto Body performs Mercedes-Benz Certified Collision Repair in Norwood Park, Chicago, IL, repairing collision damage on C-Class, E-Class, S-Class, GLC, and GLE models according to the procedures Mercedes-Benz publishes for each vehicle. The certification means Mercedes-Benz has audited the shop's equipment, technician training, and repair processes and approved Tom & Jerry's Auto Body to work on its vehicles. This distinction matters because Mercedes models use aluminum body panels, high-strength steel structural components, and advanced driver assistance systems that require manufacturer-specified tools and techniques to restore correctly. A collision repair completed outside those procedures can compromise the vehicle's structural integrity and affect the manufacturer's warranty coverage on the repaired components.

    Tom & Jerry's Auto Body has operated at 5644 N. Northwest Highway since Tom Sawa founded the shop in 1982. Norwood Park sits on Chicago's far northwest side, and Northwest Highway runs through the neighborhood as its busiest commercial corridor, carrying steady traffic between the residential streets to the east and west and the expressway connections to the south. Mercedes-Benz vehicles are well represented in this part of Chicago, and when one gets rear-ended at an intersection along Harlem or clipped in a lot off Northwest Highway, the first question the owner usually has is whether the shop actually knows how to work on that car. A shop that has been repairing vehicles on this stretch for more than 40 years and holds the Mercedes-Benz certification answers that question before the customer needs to ask it.

    Every collision repair at Tom & Jerry's Auto Body starts with a documented damage assessment that identifies and records the full extent of the damage, visible and concealed. The shop then builds a repair plan based on the Mercedes-Benz published procedures for that specific model and model year, covering structural corrections, panel replacement, refinishing, and a final quality inspection before the vehicle is released. Tom & Jerry's Auto Body holds I-CAR Gold Class certification, the collision repair industry's highest training recognition, and carries OEM certifications from Tesla, FCA (Stellantis), and Subaru alongside the Mercedes-Benz program. The shop operates as part of the Technicraft Automotive Group, a family-owned collision repair network founded in 1996 by George and Sebastian Jachymiak, with direct repair program partnerships with major insurance carriers across all of its locations.

    A customer bringing a damaged Mercedes-Benz to Tom & Jerry's Auto Body can call (773) 775-6767 to start the process. The shop coordinates directly with insurers through its direct repair program partnerships, acting as a liaison between the vehicle owner and the insurance company so the customer does not have to manage that process independently. Tom & Jerry's Auto Body is open Monday through Friday, 7:00 a.m. to 5:00 p.m., at 5644 N. Northwest Highway in Chicago. Drivers in Norwood Park, Edison Park, Park Ridge, and the broader northwest side can call (773) 775-6767 to schedule a damage inspection or begin an insurance claim.

    Listen to our latest podcast about Mercedes-Benz certified collision repair services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/mercedes-benz-certified-collision-repair-norwood-park-chicago-il/

    Tom & Jerry's Auto Body

    5644 N. Northwest Hwy, Chicago, IL 60646

    (773) 775-6767

    Show More Show Less
    14 mins
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