In this webcast, Masarra Mohamed, Senior Research Analyst, CPaaS at IDC, and Kunal Shukla, SVP & GM, Head of Network APIs at Vonage join Tara Neal of The Fast Mode to discuss the growing challenge of digital identity fraud and how network APIs are transforming identity verification.

They explore how:

• Identity fraud has become automated, AI-driven and increasingly convincing, making traditional authentication methods such as passwords and OTPs insufficient
• Telcos can use trusted, real-time network intelligence through network APIs to enable continuous identity verification
• Nnetwork APIs are evolving telcos beyond connectivity providers into trusted digital identity layers
• Widespread adoption depends on industry-wide standardization, interoperability and simpler commercial models

To learn more, visit www.vonage.com and www.idc.com

#DigitalIdentity #NetworkAPIs #Cybersecurity #FraudPrevention #DigitalTrust #OpenGateway #CAMARA #Telecom #AI #AgenticAI

In this episode, Tara Neal of The Fast Mode speaks to Ergün Mercan, VP of Strategic Account Development, Sales at Etiya about how multi-agent AI orchestration is enabling autonomous operations and helping telcos deliver measurable business value through intelligent automation.

They explore how:

📌 Multi-agent AI is transforming CX by replacing rigid chatbots with intelligent, collaborative AI agents

📌 Specialized AI agents can leverage multi-agent orchestration to work together like a digital workforce, delivering greater operational efficiency and better CX

📌 Telcos are seeing higher first-contact resolution, lower support costs, reduced churn, and human-level customer satisfaction through agentic AI

📌 Successful AI adoption requires a phased approach with strong governance, cost management, high-quality data, and human oversight

Learn more at: www.etiya.com

#AgenticAI #MultiAgentAI #CustomerExperience #Telco #Telecommunications #GenerativeAI #DigitalTransformation #Automation #CX #AIInnovation #AutonomousOperations #EnterpriseAI

In this episode of The Fast Mode Podcasts, Prianca Ravichander, CMO & CCO of Tecnotree speaks to Principal Analyst Ariana Lynn about how:

- Telcos need to evolve from selling connectivity to monetizing intelligence, AI, and digital services

- Legacy business models are preventing telcos from realizing the full value of their investments in 5G, AI, and cloud

- Success in the AI era depends on orchestrating fragmented systems and enabling real-time, outcome-driven monetization

- The telecom industry needs a collaborative ecosystem of operators, vendors, partners, and analysts to unlock AI-driven growth