If you put a bounty on dead cobras, you may end up with more live cobras. And if you attach a big bonus to a KPI, you’ll get the same outcome in your business.

If they’re not chosen carefully, KPIs can do more harm than good. Many KPIs are one-dimensional; they’re disconnected from the real value drivers; the targets get lowballed; and (when money’s involved), they’re susceptible to gaming.

In this episode, I look at Goodhart’s Law: When a measure becomes a target, it ceases to be a good measure.

I take you through some cautionary tales, from snake breeders in British Colonial India, to phantom bank accounts at Wells Fargo, and the Qantas saga.

And I give you six simple rules for setting KPIs that drive the results you actually want.

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Links mentioned in this episode:

No Bullsh!t Leadership episode:

No Specific Episodes

Wikipedia link:

Goodhart's Law

Amazon link:

No Bullsh!t Leadership

LBT link:

Leadership Beyond the Theory

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You can connect with me at:

Website: https://www.yourceomentor.com

Facebook: https://www.facebook.com/yourceomentor

Instagram: https://www.instagram.com/yourceomentor

Linkedin: https://www.linkedin.com/in/martin-moore-075b001/

Youtube: https://www.youtube.com/@YourCEOMentor

————————

Our mission here at Your CEO Mentor is to improve the quality of leaders, globally.

You're still doing the work your team should own. And you can't see a way to stop.

Leadership Beyond the Theory is 9 weeks of practical reps that get you out of the weeds and hand delivery back to your team.

Taught by Martin Moore, who ran a multi-billion dollar company before he taught any of this. 3,000+ leaders. 99% would recommend. 100% money back guarantee.

Learn more: https://join.leadershipbeyondthetheory.com/

You're still doing the work your team should own. And you can't see a way to stop.

Leadership Beyond the Theory is 9 weeks of practical reps that get you out of the weeds and hand delivery back to your team.

Taught by Martin Moore, who ran a multi-billion dollar company before he taught any of this. 3,000+ leaders. 99% would recommend. 100% money back guarantee.

Lean more: https://join.leadershipbeyondthetheory.com/

Hosted on Acast. See acast.com/privacy for more information.

Imagine if one of your people was delivering more value than eight of their peers: leading them the same way you lead everyone else would be a complete waste.

I’ve often said, “Your high performers don’t give you 10% more than the average employee… they give you 200% more.”

But even that grossly underestimates the impact of the highest performers. In this Moment, I give you five ways to ensure you get the most out of your superstars.

If you want to take a deeper dive into how to harness the value of your top talent, have a listen to Ep.315: Getting the Most From Your Stars.

————————

You can connect with me at:

Website: https://www.yourceomentor.com

Facebook: https://www.facebook.com/yourceomentor

Instagram: https://www.instagram.com/yourceomentor

Linkedin: https://www.linkedin.com/in/martin-moore-075b001/

Youtube: https://www.youtube.com/@YourCEOMentor

————————

Our mission here at Your CEO Mentor is to improve the quality of leaders, globally.

You're still doing the work your team should own. And you can't see a way to stop.

Leadership Beyond the Theory is 9 weeks of practical reps that get you out of the weeds and hand delivery back to your team.

Taught by Martin Moore, who ran a multi-billion dollar company before he taught any of this. 3,000+ leaders. 99% would recommend. 100% money back guarantee.

Learn more: https://join.leadershipbeyondthetheory.com/

You're still doing the work your team should own. And you can't see a way to stop.

Leadership Beyond the Theory is 9 weeks of practical reps that get you out of the weeds and hand delivery back to your team.

Taught by Martin Moore, who ran a multi-billion dollar company before he taught any of this. 3,000+ leaders. 99% would recommend. 100% money back guarantee.

Lean more: https://join.leadershipbeyondthetheory.com/

Hosted on Acast. See acast.com/privacy for more information.

How many times have you sat in a room full of senior people, thinking about making a great point, but never actually speaking up?

In this episode, I show you how to take that step without sounding arrogant, making it personal, or risking your credibility.

You have to do your homework, find a small insight that drives a big improvement, and bring it into the room in a way that gets heard… without putting anyone’s nose out of joint.

Along the way, we’ll have a bit of fun as I tell you about how I became one of the Three Blond Gumbies, the golf tip that added 30 metres to my drive, and my all-time favourite opening line for a high-stakes meeting.

————————

You can connect with me at:

Website: https://www.yourceomentor.com

Facebook: https://www.facebook.com/yourceomentor

Instagram: https://www.instagram.com/yourceomentor

Linkedin: https://www.linkedin.com/in/martin-moore-075b001/

Youtube: https://www.youtube.com/@YourCEOMentor

————————

Our mission here at Your CEO Mentor is to improve the quality of leaders, globally.

You're still doing the work your team should own. And you can't see a way to stop.

Leadership Beyond the Theory is 9 weeks of practical reps that get you out of the weeds and hand delivery back to your team.

Taught by Martin Moore, who ran a multi-billion dollar company before he taught any of this. 3,000+ leaders. 99% would recommend. 100% money back guarantee.

Lean more: https://join.leadershipbeyondthetheory.com/

Hosted on Acast. See acast.com/privacy for more information.