Episodes

  • How to Overcome Objections When Upselling | INNsider Tips-065

    How to Overcome Objections When Upselling | INNsider Tips-065
    Jul 24 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Overcome Objections When Upselling.

    Before I let you go, I wanted to tell you we’ll be taking a short hiatus and this will be our last episode until mid-September.

    No. we are not taking a tour of Europe or running away to a secluded tropical island.

    We’ve been listening and are going to be revamping Keystone Hospitality Property Development.

    While you are hopefully enjoying your summer or for those of you in the southern hemisphere, winter, we’ll be working to make Keystone HPD even better for you.

    I’ll send the occasional notes to let you know how things are going and about the relaunching plans. And before you know it, we’ll be back.

    Bigger and better than ever.

    Thank you for all your past support, and we look forward to being even a more valuable resource for you in the future.

    See you soon.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-overcome-objections-when-upselling-innsider-tips-065

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    5 mins
  • The Mechanics of Upselling | INNsider Tips-064

    The Mechanics of Upselling | INNsider Tips-064
    Jul 17 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about The Mechanics of Upselling.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/the-mechanics-of-upselling-innsider-tips-064

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • How to Upsell at Your Property | INNsider Tips-063

    How to Upsell at Your Property | INNsider Tips-063
    Jul 10 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Upsell at Your Property.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-upsell-at-your-property-innsider-tips-063

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • How to Respond to Negative Reviews | INNsider Tips-062

    How to Respond to Negative Reviews | INNsider Tips-062
    Jul 3 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Respond to Negative Reviews.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-respond-to-negative-reviews-innsider-tips-062

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • How to Handle Negative Reviews | INNsider Tips-061

    How to Handle Negative Reviews | INNsider Tips-061
    Jun 26 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about How to Handle Negative Reviews.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/how-to-handle-negative-reviews-innsider-tips-061

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • The Most Common Hospitality Property Complaints | INNsider Tips-060

    The Most Common Hospitality Property Complaints | INNsider Tips-060
    Jun 19 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about The Most Common Hospitality Property Complaints.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/the-most-common-hospitality-property-complaints-innsider-tips-060

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • Tips For When Guests are Complaining | INNsider Tips-059

    Tips For When Guests are Complaining | INNsider Tips-059
    Jun 12 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about Tips For When Guests are Complaining.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/tips-for-when-guests-are-complaining-innsider-tips-059

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins
  • Training Employees To Ask For Complaints | INNsider Tips-058

    Training Employees To Ask For Complaints | INNsider Tips-058
    Jun 5 2023
    Welcome to INNsider Tips.

    In today’s INNsider Tip, I will talk about Training Employees To Ask For Complaints.

    Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …
    https://keystonehpd.com/training-employees-to-ask-for-complaints-innsider-tips-058

    Sign up for INNsider Tips
    https://keystonehpd.com/innsider-tips

    Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
    https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

    To find your best group option visit
    https://keystonehospitalitydevelopment.com/private-groups

    Check out all our amazing courses
    https://courses.keystonehospitalitydevelopment.com/
    Show More Show Less
    4 mins