• #4 What's your next Level
    Sep 28 2026

    Episode 3: What's Your Next Level?

    When was the last time you stopped and genuinely asked yourself: what's next?

    In this episode of Business by Design, Paula Burgess and Deborah Fay explore what it means to find the next level in your business — and why answering that question requires time and space to step away from the day-to-day.

    They discuss how easy it is to move from one task, goal or idea to the next without reflecting on what you've already achieved or consciously deciding where you want to go from here.

    Paula and Deborah also explore why the next step isn't always the obvious one. Growth might mean adding people or increasing revenue, but it could also mean strengthening your foundations, restructuring, pivoting in response to changes such as AI, or reconsidering where you're heading altogether.

    They also share how the upcoming Business by Design 3-Day Business Immersion will give business owners the space, structure and support to understand where they are now, get clear on what's next and start putting those decisions into action.

    Because moving to your next level starts with knowing what you actually want that next level to be.

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    12 mins
  • #3 - Tranquil Park Highlights
    Sep 7 2026

    In this episode we highlight the venue, Tranquil Park resort in Maleny. Business by Design will be held at Tranquil Park and here we interview Lyle, the manager of Tranquil Park.

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    7 mins
  • #2 The Importance of Planning
    Sep 2 2026

    Episode 2: Why Planning is Important

    How often do you stop and ask whether the way you're spending your time and energy in your business is actually taking you where you want to go?

    In this episode of *Business by Design*, Paula Burgess and Deborah Fay explore why having a plan matters — and why that plan doesn't need to be set in concrete to be valuable.

    They talk about the difference between building a business by design and allowing it to evolve by default, and why even business owners who started with a clear plan can find themselves moving away from it as their business grows and changes.

    Paula and Deborah explore the role of vision, mission and values in creating direction, the importance of regularly reviewing where you're heading, and how breaking bigger goals down into 90-day priorities and smaller actions can make them far more achievable.

    They also discuss the value of stepping back from your business to gain some objectivity, getting input from the right people, knowing when an opportunity supports your bigger vision — and when it might be better left in the "car park" for another day.

    And because businesses don't operate in a vacuum, they look at why a good plan also needs room to evolve as circumstances, technology, industries and opportunities change.

    They also share how these ideas will come to life during the upcoming *Business by Design 3-Day Business Immersion*, where business owners will have the opportunity to take a comprehensive look at where their business is now, identify their next priorities, create a clearer plan for where they're going and actually start doing the work while they're there.

    Because having a vision for your business is one thing.

    Creating a plan that helps you get there is another

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    31 mins
  • #1 What is Business by Design
    Aug 25 2026

    Episode 1: What is Business by Design?

    What happens when you step away from the day-to-day demands of your business and give yourself the space to really think about what comes next?

    In the very first episode of Business by Design, Paula Burgess and Deborah Fay introduce the thinking behind Business by Design and why they believe business owners need more opportunities to intentionally work on their businesses — rather than constantly being caught up working in them.

    Paula and Deborah share how Business by Design came to life, what they’ve learned from their own business journeys, and why clarity, intention and implementation are so important when you're ready to move to your next level.

    They also introduce the upcoming Business by Design 3-Day Business Immersion, where a small group of business owners will step away from the noise, take a comprehensive look at where their business is now, decide where they want it to go, and — importantly — actually start doing the work while they're there.

    This episode is a conversation about creating space, getting clear on what you really want, challenging the way you've been doing things and making conscious decisions about the future of your business.

    Because your next level shouldn't happen by accident.

    It should happen by design.

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    21 mins