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Alt-Consulting (AI Adoption Conversations)

Alt-Consulting (AI Adoption Conversations)

By: Utsav A Bhatt | AI Adoption Advisor
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Summary

Hosted by Utsav A Bhatt, Alt-Consulting explores how AI adoption is reshaping both the consulting future and how companies drive real business results through AI transformation.

Across industries such as banking, retail, and professional services, organizations are investing heavily in AI. Yet, in many cases, AI is not delivering results. Productivity gains remain limited, revenue impact is unclear, and most initiatives struggle to move beyond pilots. This podcast unpacks why AI adoption fails to scale, what blocks AI implementation, and what it actually takes to make AI adoption happen in real organizations.

Through focused monologues and conversations with operators, founders, and industry insiders, the series examines AI transformation from two distinct but connected lenses. First, how AI adoption is redefining AI consulting, challenging traditional advisory models, and shaping the future of consulting toward more outcome-driven, execution-focused approaches. Second, how organizational change for AI and behavioral change for AI are critical to unlocking AI-driven productivity improvement and AI-led revenue growth inside companies.

The podcast goes beyond tools, use cases, and surface-level AI trends. It focuses on the deeper questions: how work needs to be redesigned for AI, how operating models must evolve, how decision-making and incentives shift, and how companies move from experimentation to enterprise AI adoption at scale. It also explores why employees are not resisting AI, but often protecting how they have learned to succeed, and what that means for AI change management strategy.

Along the way, Alt-Consulting highlights real-world examples of AI consulting in practice, AI transformation strategy, and how leading organizations are bridging the gap between AI ambition and business impact. It addresses common challenges such as AI not scaling beyond pilots, lack of AI ROI, and misalignment between technology investments and organizational readiness.

This is not about hype. It is about outcomes. It is about how to move from AI pilots to real results, how to embed AI into everyday workflows, and how to ensure that AI adoption translates into measurable business value.

If you are leading AI initiatives, shaping AI strategy, advising clients on AI transformation, or rethinking the role of consulting in an AI-driven world, this podcast offers a clear, practitioner-led perspective on what actually works and what needs to change.

2026 Utsav A Bhatt | AI Adoption Advisor Economics Management Management & Leadership
Episodes
  • AI Adoption for SMBs: Automate Workflows and Drive Business Impact | Marvin Martinez | S1E13

    AI Adoption for SMBs: Automate Workflows and Drive Business Impact | Marvin Martinez | S1E13
    May 13 2026

    Most companies think AI adoption starts with tools, chatbots, or agents. But real AI transformation starts somewhere much simpler: understanding how work actually gets done.

    In this episode of Alt-Consulting: AI Adoption Conversations, Utsav speaks with Marvin Martinez, Founder and CEO of Bansor AI, about how small and mid-sized businesses can use AI and automation to eliminate manual work, reduce operational friction, and improve AI productivity.

    Marvin shares practical examples of AI implementation across back-office workflows, logistics operations, lead generation, CRM updates, recruitment processes, and sales automation. The conversation shows why successful AI adoption is not just a technology problem. It is also a workflow design, consulting, AI change management, and organizational transformation challenge.

    We discuss:

    00:00 Introduction
    01:26 Why SMBs are ideal for AI adoption
    02:44 Automating back-office workflows
    07:07 Why process clarity matters before AI implementation
    08:29 AI-powered lead generation and CRM automation
    15:12 Customizing automation for sales teams
    19:32 Reducing errors in recruitment and onboarding workflows
    24:42 AI change management and employee involvement
    26:05 Final thoughts on AI adoption and transformation

    Key takeaway: Don’t start with the AI tool. Start with the workflow. AI adoption works when organizations redesign processes, involve employees early, and use automation to free people for higher-value work.

    If you are a business leader, founder, operator, consultant, or transformation leader working on AI adoption, AI transformation, AI productivity, or organizational change, this conversation offers a practical view of what actually works.

    Subscribe to Alt-Consulting: AI Adoption Conversations for more discussions with AI adoption advisors, consultants, founders, and transformation leaders on how AI is changing work, consulting, and organizational transformation.

    #AIAdoption #AITransformation #AIProductivity #AIChangeManagement #Consulting #OrganizationalTransformation #BusinessAutomation #AIAdoptionAdvisors #WorkflowAutomation #AltConsulting
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    27 mins
  • AI Adoption Is Failing Without Culture: Lessons from Ritz-Carlton | Jamey Lutz | S1E12

    AI Adoption Is Failing Without Culture: Lessons from Ritz-Carlton | Jamey Lutz | S1E12
    Apr 29 2026

    This episode explores AI adoption, AI transformation, and why AI is not delivering results in many organizations. A key insight: AI adoption is not a technology problem, it is a behavior and culture problem.

    Using lessons from Ritz-Carlton’s service excellence, this conversation breaks down how organizations can drive behavioral change for AI, build a strong execution culture, and move from AI pilots to real results.

    The conversation dives into what it actually takes to drive organizational change for AI. It explores the role of leadership in shaping behavior, how culture is operationalized through hiring and corrective mechanisms, and why most AI initiatives fail without a shift in how people work.

    Through the Ritz-Carlton example, the discussion highlights how service culture is designed, implemented, and sustained at scale, and what AI-driven organizations can learn from it. It also examines how companies can start the journey of AI transformation, drive customer-centric change, and sustain innovation over time.

    If you are working on enterprise AI adoption, scaling AI beyond pilots, or trying to make AI deliver measurable business results, this episode offers a practical lens on what actually works.

    Takeaways
    • AI adoption is a behavior change problem, not a technology problem
    • Leadership plays a critical role in driving organizational change for AI
    • Culture systems determine whether AI transformation delivers results
    • Service excellence principles can accelerate AI adoption at scale

    Chapters

    00:00 AI Adoption and the Challenge of Behavior Change
    05:58 Service Culture and AI Transformation: Ritz-Carlton Example
    10:59 Starting Organizational Change for AI
    19:52 Sustaining AI Transformation and Innovation
    24:52 Behavioral Change for AI Adoption
    30:58 Scaling AI Adoption Across Organizations
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    35 mins
  • A New Flavor: From Conversations to Insights | Utsav A Bhatt | S1E11

    A New Flavor: From Conversations to Insights | Utsav A Bhatt | S1E11
    Apr 22 2026

    The conversation delves into the fundamental shift in consulting due to the impact of AI, leading to the emergence of Alt Consulting and the need to rethink work with AI. It explores the challenges and opportunities presented by this shift, providing insights into the future of consulting and work itself.

    Takeaways

    • Behavior change is the key challenge in adopting artificial intelligence
    • The shift in consulting is a preview of how work itself is going to change
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    10 mins
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