On February 7, 2010, the CBS television series Undercover Boss premiered to a staggering 38.6 million viewers, the largest post-Super Bowl audience for a new series and the most-watched premiere episode of any reality series in the history of television. Since that time, Undercover Boss has been the subject of much debate and discussion.

Now, for the first time, the bosses and employees featured on Undercover Boss share the lessons they learned as well as the formative experiences that resulted from being on the show. Show creators and executive producers Stephen Lambert and Eli Holzman reveal how they came up with the idea for the show, how they got a major network on board, and of course, how they found a dynamic, charismatic group of bosses willing to go undercover—on camera—in this thoroughly new experiment.

Featured brave bosses and companies include Larry O’Donnell, president and COO of Waste Management, Coby Brooks, president and CEO of Hooters of America, Joe DePinto, president and CEO of 7-Eleven, Dave Rife, owner of White Castle, Bill Carstanjen, COO of Churchhill Downs, Michael Rubin, founder and CEO of GSI Commerce, Joel Manby, president and CEO of Herschend Family Entertainment, Rick Arquilla, president and COO of Roto-Rooter, and Chris McCann, president and COO of 1–800-FLOWERS. Featuring all-new interviews with the bosses and employees of the nine businesses featured on season 1 of the show, as well as producers’ notes on what you didn’t see behind the scenes, this audio is a must-have for fans of the show everywhere.