"Where do baby apes sleep? In apricots! I'm Elsa, and that's one of my jokes (I tell LOTS of jokes and I'm going to be a big star one day). I do my best to cheer my family up - but no one seems to laugh much any more. Not since we lost our lovely house and had to move into a bed and breakfast hotel."

When life with Jayni's violent-tempered father becomes too frightening to cope with, Jayni, her mum and her little brother Kenny are forced to escape in the middle of the night. Slipping out of the house unseen, travelling up to London by train and checking into a hotel – it's almost like playing an elaborate game. They even make up false identities to protect their secret, and Jayni becomes the glamorous-sounding Lola Rose.

Shy, mild Mandy has been bullied at school for as long as she can remember. That's why she is delighted when cheeky, daring, full-of-fun Tanya picks her as a friend.Mum isn't happy – she thinks Tanya's a BAD GIRL and a bad influence on her daughter. But Mandy loves spending time with her brilliant new friend, and is sure Tanya can only get her out of trouble, not into it ... or could she?

Dolphin adores her mother, Marigold. She's got wonderful clothes, bright hair and vivid tattoos all over her body – a colourful lady, to match her colourful life. But Dolphin's older sister, Star, is beginning to wonder if living with Marigold's fiery, unpredictable moods is the best thing for the girls.

Floss's parents are divorced, and she divides up her week, spending five days with her mum, her new step-dad and her baby half-brother. The other two days Floss spends with her dad, helping him to run his greasy spoon cafe. But their simple arrangement is thrown into disarray when Floss's mum decides to move to Australia. Making the difficult decision to stay at home, Floss moves in permanently with her dad and they muddle along happily together, surviving on chip butties and enjoying visits to the local funfair.

Ruby and Garnet are ten-year-old twins. They're identical, and they do everything together, especially since their mother died three years earlier – but they couldn't be more different. Bossy, bouncy, funny Ruby loves to take charge, and is desperate to be a famous actress, while quiet, sensitive, academic Garnet loves nothing more than to curl up with one of her favourite books.

Lily isn't home alone – but she sort of wishes she was; looking after her three younger siblings is a lot of responsibility. When Mum goes off on holiday with her new boyfriend and her stepdad fails to show up, Lily is determined to keep the family together and show they can cope without any grown-ups. But taking care of six-year-old twins, her three-year-old sister and the family's flat feels overwhelming and Lily is worried that school or social services might discover their situation and break up the family.

Amy, Bella, Chloe, Daisy and Emily are friends at school and have their own Alphabet Club (just look at their initials!). Daisy is the newest member and is desperate to fit in, even though Chloe is distinctly unfriendly to her at times. Throughout Daisy’s first year at the school, the girls plan ever-more elaborate sleepover parties for their birthdays. Daisy is dreading the time when her birthday comes round as she doesn’t know what her friends will make of sleeping over at her home, with her rather special older sister.

Dixie is the youngest Diamond girl. She and her sisters – dreamy Martine, glamorous Rochelle and tough Jude – could hardly be more different, but their mum has always tried to teach them the value of sticking together. Now Mum's expecting yet another baby, and she's convinced this one's a boy. She insists they move to a bigger place – but it's rough, dilapidated and filthy, and before they've even unpacked, Mum's gone into labour!

Beauty Cookson is no beauty. She's a plain, timid girl who constantly feels inferior to the super-confident, snooty girls at school. Worse than the teasing in the playground, though, is the unpredictable, hurtful criticism from her father. Beauty and her meek, sweet mother live in uneasy fear of his fierce rages, sparked whenever they break one of his fussy house rules.

Being a sister isn't always easy ... but what's the very worst thing about your sister? Marty and her sister Melissa couldn't be more different. Marty loves her Converse trainers, playing football, hiding in her secret den and helping her dad with his DIY. But Melissa loves Justin Bieber and all things pink, girly and pretty. The sisters can manage to live together, despite their occasional scraps but then Mum tells them they have to share a room.

You look as if you've seen a ghost!' Jade is so used to living in the shadow of Vicky, her loud, confident best friend, that when a tragic accident occurs, she can hardly believe that Vicky's no longer around. But Vicky's a sparky girl who's not going to let a small thing like being dead stop her from living life to the full! Whether Jade is in lessons, out running or tentatively trying to make new friends, Vicky is determined to make her presence felt ...

Em adores her funny, glamorous dad – who cares if he's not her real father? He's wonderful to her, and to her little brother Maxie and sister Vita. True to form at Christmas, Dad gives them fantastic presents, including a real emerald ring for his little Princess Em.Unfortunately he's got another surprise in store – he's leaving them. Will Dad's well-meaning but chaotic attempts to keep seeing Em and the other children help the family come to terms with this new crisis?

Ten-year-old Tracy was taken into care a while ago, and now she lives in a Children's Home. She doesn't know exactly where her mum lives, but she used to have long, pretend phone calls with her. Tracy's had two foster families, but things just didn't work. She allows us to share her hopes for the future in this touching and often very funny tale.

Sunset lives a life of luxury with her beautiful ex-model mum, her world-famous ex-rocker dad, and two little celeb siblings. But life on the red carpet is no compensation for rowing parents, constant nagging, intensive media scrutiny, and no real friends. Destiny, on the other hand, is an only child living on a rundown estate with a sickly but devoted mum who constantly tells her she's really the daughter of a famous former rock star...