The Coffee House Project
A Lean Six Sigma & AI Fable (Business Fables for Modern Professionals)
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Narrated by:
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Marion M. Higgins
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By:
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Dan Breger
In a bustling café plagued by chaos, Elizabeth “Liz” Harrington, a seasoned Lean Six Sigma Black Belt, arrives not for coffee, but for clarity. Through five structured chapters aligned with the DMAIC framework (Define, Measure, Analyse, Improve, Control), Liz guides the transformation of The Coffee House from reactive disorder to data-driven excellence.
Armed with sticky notes, AI tools, and a sharp eye for systems, Liz helps the team uncover root causes, streamline workflows, and turn frustration into flow. From SIPOC mapping and sentiment analysis to predictive staffing and real-time dashboards, this fable blends storytelling with practical tools.
Perfect for leaders, baristas, and changemakers, The Coffee House Project shows how Lean Six Sigma and AI can turn everyday operations into a symphony of insight, experimentation, and continuous improvement - where the steam tells a story, and every cup becomes a data point.
©2025 Dan Breger (P)2026 Dan Breger