Paradise Row, London. December 1865. Snow is falling fast, and Sally Suggs is working tirelessly to bring in enough money to keep bread on the table. Her father, a skilled rag-and-bone man, has fallen ill, and now Sally has taken up his trade. But this is a man’s world and competition is fierce, and Sally’s rival, Finn Kelly, always seems to be one step ahead. 

The Fitch children are finally safe, after they and their friends were rescued from the grim orphanage, Reed House, by Minnie and Billy Marshall. Their children’s home, Marshall’s, is full of love and laughter and a world away from their terrible ordeal of being sold to Una Reed for five shillings. There are many more children who still need a home, especially in a world where the workhouse is the last option for desperate families and so Minnie makes it her mission to build Marshall’s into a refuge for all the waifs and strays.

Liverpool, 1940. When war comes to Britain, Jessica Wilson and her friend Ruby seize the opportunity to leave behind the orphanage they grew up in and start new lives in the NAAFI. With only forged papers as identification, the girls expect to be turned away but are delighted with an offer of work. For the first time in their lives they experience real independence, and it isn't long before they're spending their evenings enjoying the delights of Liverpool.

Will this little orphan girl find her happy ending? After the death of her father in a mining accident, Megan and her family had no choice but to move to the local workhouse. Separated from her mother and five siblings, young Megan must learn how to stand on her own two feet. But it's on one of the days she's sent out on errands that her fate changes. She meets a young boy who's stealing apples from the local market, as well as a friendly well-to-do lady with the most melodious voice she's ever heard. With her newfound friends, can she find a new life for herself?

December 1930. With the Depression biting deeper, it looks like many children in the East End will wake up to nothing on Christmas morning. Widower Robbie Graham earns just enough to put food on the table for his children, Ben and Ruthie. Local cake shop owner Flo Hawkins can't bear the thought of any child having nothing for Christmas. Along with her sister, Honour, she hatches a plan to bring some festive cheer to the community.

Emmy Carter's mother is a prostitute - and her life has made Emmy determined to avoid the same fate. But Emmy is beautiful, so attracts unwanted attention; her mother's protector has his eye on her, as does evil Marcus Armistead, her employer's nephew. Marcus is excited by Emmy's virginity and has her kidnapped, but Emmy hits him over the head and escapes. Marcus, further enraged, kills her mother and becomes even more determined to rape Emmy, but the combined efforts of the local parson and Emmy's young suitor manage to keep her safe from harm. 

1945 - the war in Europe is over. It should be a time of utter joy and celebration. Most women can't wait for their men to return, but in the small town of Rivenshaw in Lancashire, Judith Crossley fears having her husband back in the house. He'd grown into a bully and a drunkard, and on the occasions he'd come home from leave, he'd hit her. He wasn't a good father, either. Luckily Judith has found an unlikely ally, a friend to turn to - Maynard Esher, from an old aristocratic family on the other side of town.

It’s Christmas 1880 in London’s East End, and a dying Irish girl leaves her baby in the care of the Sisters of Clemency. The nuns raise little Ettie O’Reilly as their own. But the lives of the nuns and orphans are soon crushed by an unexpected turn of events. Ettie is at her lowest ebb when she is betrayed by the boy who has promised his undying love and loyalty. She is faced with the revelation of a heart-wrenching secret. 

Laura Cannock is on the run. Suspected of killing her bullying husband, his family are on a merciless prowl for revenge. Fleeing from her beloved home of Bolton to Manchester, Laura seeks refuge with her coal merchant uncle. But it soon becomes clear that a roof over her head comes with a price - of the type so unbearable she must escape once more. Destitute and penniless, a stench-ridden housing court in the back streets of the factories is Laura’s only hope of a dwelling - a place where both the filth and the kindness of neighbours overwhelm.

At the heart of Dover's Market Square lies the Castle's Café. A bustling, homely place run by the formidable Nellie Castle and her six children. Since the scandalous birth of her beloved son 10 years before, Marianne, Nellie's eldest daughter, has preferred to stay in the kitchen, hidden away from the town gossips. Overcome with shame, Marianne has never revealed the name of Donny's father - not even to her own mother. But with World War II just around the corner, Marianne's past catches up with her. And suddenly the lives of the Castle family become a lot more complicated.

Holding the letter in trembling hands, Daisy’s future crumbled before her – the words engraved on her heart forever. The village of Little Creek, the long winter of 1867. The first flakes of snow are falling when Daisy Marshall, secretly engaged to her master's son, finds herself jilted at the altar. Heartbroken, Daisy flees to the small village of Little Creek, nestled on the coast of Essex. There she is warmly welcomed – but the village is poverty-stricken, suffering under a cruel lord of the manor. And when cholera hits, the villagers are truly in dire straits.

Sunny grew in the mother and baby home on Grove Lane, London. The daughter of a wartime nurse and a Polish pilot, she was abandoned by her mother shortly after her birth and taken in by Nan, the warm and gentle proprietor of the home. Never having known her parents, Sunny has always felt like she doesn't quite fit in, but now, at 16 years old, she is ready to find her place in the world. Heading out to start her first job, she finally feels she has some idea of who she wants to be. As 1950s post-war London is changing at a rapid pace, so is Sunny. 

Orphaned at the age of 10, Archie Ledbetter is forced to live with his uncle in his very grand house. Uncle Walter seems emotionless, exhibiting little feeling towards the young lad. If it wasn't for some of the staff at Huntington Hall, Archie's life would be a complete misery. There's a dark secret that Cook hints at as to why Archie's mother left her lavish lifestyle behind and ended up settling in the East End of London, scraping a living selling cakes and confectionery from the back of a barrow in the marketplace. Archie's never known his father and wonders who he is. 

Christmas Eve, 1909. When 11-year-old Lily Larkin is left to fend for herself in an East London workhouse after her dying mother is taken to an infirmary, her future looks bleak. Once she is separated from her twin brother, Davy, her childhood hopes seem to shatter. But Lily's fierce spirit - along with her beloved new friends - help her to endure the miserable drudgery of life at South Grove Workhouse and its cruel supervisor, Miss Fox.

Rachel Smedling is not like the other women in her isolated Pennine village: she is taller, stronger, and weaves cloth like a man. Without her, the household would fall apart, for her mother is ailing and her vicious drunkard father seems to hate her so much, he would happily offer money to any man who would wed her. When her mother dies, Rachel is at the mercy of her increasingly violent father. Her only escape is by marrying a kindly man with whom she finds happiness, if not passion, and her life begins to seem complete.