There's always time to help out a stranger...isn't there? Supermarket delivery driver Charlie enjoys his new job, because he doesn't have to spend too long with people, who, he's found, are nothing but trouble. But when he's assigned the Hope Row street, he realises there are a lot of lonely people out there - and for some, he's their only interaction. The supermarket boss tells Charlie he's a driver, not a social worker - but Charlie can't abandon the Hope Row residents and he sets about trying to draw them out of their shells and back into the world.

Two families. One cancelled flight. And a last-minute house swap. Things get desperate for strangers Harriet and Sophie when they become stranded with their families in Heathrow's Terminal 5. Each woman has her own reason for really, really, really needing the family holiday they've anticipated for months. But Iceland's volcano has other plans for them. When their flights are cancelled, the families swap houses and discover that sometimes the best things in life happen close to home.

Armed with a super-sized backpack full of optimism, Jess sets off in search of sun, sea and a much-needed new beginning. Things don’t get off to a good start. Instead of sunshine, she’s met with torrential rain. Her job prospects are as dismal as the weather and that friend-of-a-friend she was meant to stay with has fallen through. Just as Jess is homeless, jobless and wishing she’d gone for the waterproof mascara, she runs into the last person she expected to see. Sam.

Sophie Johnson is young, intelligent, and attractive. So when she lands the dream position of sales executive at a leading fashion magazine, it appears she has it all. But in reality, she hates her job, is sick of her controlling mother, and is a dating disaster. Then she discovers The Jane Austen Dating Agency, an exclusive club for ladies who want to meet real gentlemen, and believes her luck has changed. And when Sophie meets Darcy Drummond, she thinks her dreams have come true - that is, until she discovers he is arrogant and hard-headed.

I thought I was sorted on the life front. I was a heart surgeon with a loving partner and two gorgeous little girls. Except my husband’s version of "loving" is lying, cheating, and sleeping his way around London. Which means I definitely deserve a refund. Unfortunately, moving on isn’t that simple. Just because I know how to operate on a heart doesn’t mean I know how to fix my broken one. Plus, I lost the receipt for him years ago, so I’m definitely getting shortchanged. But now that I’m single, am I ready to mingle?

As single mother Leah struggles to get her children ready one morning, the doorbell rings. Standing on the doorstep of their terraced house in Whitley Bay is a well-dressed stranger, Clio, who feels an emotional tie to the house that she can’t explain.

What would you do if you received a love letter that wasn't meant for you? Bea's not sure where her confidence went. She's become so dependent on her routine, she seems to have fallen out of everyone else's. So when a mysterious battered envelope lands on her doormat, Bea wonders if her whole world is about to change. It isn't addressed to her, but it could be - if you squinted....  

Izzy Brown has always dreamed of being an Instagram influencer. So when her colleague and fellow Instagrammer Luke suggests they ‘fake date’ to boost their profiles, Izzy says yes – against her better judgment. Now Izzy’s profile tells the story of a confident, glamorous 30-something with the perfect boyfriend, and her follower numbers are shooting upwards. 

When Jake and Emily meet, sparks fly. And not the good kind. Emily just wants to keep the world away. She doesn't want anyone to know all the ways her life is messed up. Going to anger management every Saturday, talking to strangers, was not part of the plan. Jake just wants to keep his family together. He's also messed everything up. Going to anger management is now his best hope for bonding with his six-year-old, Alfie.  

Izzy doesn’t believe in love at first sight, but when Sam walks into the café where she works one winter’s morning, she knows without a doubt that he’s the one. Too bad Sam’s getting married. Today. Nearly a year later, Izzy still can’t stop thinking about Sam, the one that got away, but she knows it’s time to move on: He’s a married man and probably wouldn’t recognize her if he passed her on the street. But Sam has never forgotten Izzy, the funny, gorgeous woman who asked him out on his wedding day.

When I got pregnant, Will and I didn’t have a clue what we were signing up for. It turns out that there’s loads we weren’t warned about. But even if I feel like I’m waiting for my motherhood powers to come in the post, at least I’ve got Will. Our old life - festivals, sambuca shots, an actual sex life - might be a distant memory, but we can get through anything together, can’t we? At least that’s what I thought until, one day, Will walked out on us.... If I’m on my own (apart from Siri, obviously) can I do this whole parenting thing? 

Some women have it all. Others are 34 and rent a tiny flat alone because they recently found their long-term boyfriend in bed with their boss. Newly single and jobless, Ginny Taylor is certain her life can’t get any worse. But then she encounters her downstairs neighbour for the very first time. Cassie Frost was a once-loved actress, but after a recent mishap she desperately needs a new publicist. And Ginny is a publicist who desperately needs a job - but can she be persuaded to work for the uber-difficult, excessively prickly woman that lives below her floorboards?

At the moment he knows he is dying, Johnny Eagle takes a photograph, which is later discovered by his heartbroken wife, Heidi. Heidi pores over the image and sees a busy street scene and a pavement full of strangers - she has no idea what this last message from her beloved husband could mean. Heidi has spent her days - and her years - giving cherished old furniture a second chance. But there are some parts of Heidi’s own life she believes are beyond repair. 

Ruth "Ruthless" Harper is on the verge of becoming managing partner at her all-male consulting firm and she won't let anything stand in her way. That includes men, relationships, and that dreaded F word, feelings - distractions she eliminated long ago. After the worst day ever (a near-death experience and a public wedgie, for starters), Ruth realizes she doesn't want to live and die alone. She puts together a business plan to find the perfect man and dives head first into the murky online dating pool.

Sarah’s mind-numbing housewife existence is turning her brain to mush. With her third bun in the oven, this British mum is drowning under a mountain of playdates, bills, and head lice checks. But her man’s get-rich-quick idea of writing steamy novels isn’t her ideal way to dial up life’s passion. Drew desperately wants a break from Sarah’s whinging. And if that means researching how to write racy books all by himself, then he’ll make the sacrifice. But as he finally warms Sarah up to the sultry side hustle, their R-rated private project gets publicly exposed!