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Never Split the Difference

Negotiating as if Your Life Depended on It

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Never Split the Difference

By: Chris Voss, Tahl Raz
Narrated by: Michael Kramer
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THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

'My pick for book of the year.' Forbes

'Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail

'A business book you won't be able to put down.' Fortune

© Chris Voss 2016 (P) Penguin Audio 2019

 Career Success Communication & Social Skills Forecasting & Strategic Planning Management & Leadership Meetings & Presentations Negotiating Personal Development Psychology Psychology & Mental Health Relationships Business Thought-Provoking Inspiring Career Management
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Critic reviews

Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between. It's relevant to all interactions I have with all humans, and that's testament to why it has sold so many copies worldwide. (Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast)
Never Split The Difference is a guide to negotiation drawing on the lessons Voss learned when he was working as the FBI's lead hostage negotiator . . . he has the most amazing stories about dealing with criminals and terrorists. I love that all of his insights are really practical in day-to-day life too. (Jake Humphrey, presenter and co-author of HIGH PERFORMANCE)
Filled with insights that apply to everyday negotiations.
A brilliant book.
Negotiation, as someone once said, is 'the art of letting someone else have your own way'. It's an art well worth learning. And who better to learn from than Chris Voss, whose skills have saved lives and averted disaster?
As an FBI hostage negotiator, Chris Voss has come face-to-face with all sorts of criminals, including kidnappers, bank robbers, and terrorists. In this book, he teaches negotiation tactics that you can use even if your life depended on it.
A stupendous book.
A master of persuasion.
It's rare that a book is so gripping and entertaining while still being actionable and applicable, especially with business books. Every few pages I read, I found myself writing down negotiation tips and ideas I wanted to test with our sales team and clients.
Every so often, you read a book that becomes a part of you. For some, it's a childhood-defining series like Harry Potter. Others find themselves in poetry or memoirs. My recent pivotal read was Chris Voss's Never Split the Difference . . . He showed me the importance of selling solutions to customers' problems rather than simply features. Along the way, he refined my communication style in everything from high-stakes negotiations to cold emails.
All stars
Most relevant
As a business owner, the skills to negotiate a good deal are priceless. The author’s life experience and depth on negotiations are very apparent throughout this book. The stories are engaging and packed with knowledge.

Great listen. Highly recommended.

Fantastic listen. Knowledge packed!

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There are undoubtedly some great tidbits of advice for negotiation strategies to be found in this book and overall I thought it was a useful, fairly easy listen. I do wish that there had been more shared on the science behind the tactics as you just get a touch of that and have to believe that there is much more to it.

Some gems to try in negotiations

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Really good book. Very good examples. Clear instructions. A nice summary of good communication and listening skills that can help everyone. Michael Kramer's pace and voice were good but a few odd pronunciations is all that stopped me from giving 5 stars

A book which can make the difference!

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This was a tremendous listen. So entertaining, though provoking and life changing. I cannot recommend highly enough.

Just AMAZING

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One of the best books I’ve listened to in a very long time. Highly recommend.

Wow

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