In his first book, visionary social care leader Liam Palmer shares anecdotes and well-researched articles to challenge, inform, and, ultimately, raise standards in the care home sector. He applies his strategic thinking to a number of complex problems within care, e.g., the "agency problem" and how to take charge of a challenged home. His skill is to unpick these dynamics and identify the drivers and forces at work.
Common themes are accountability and the importance of using empathy. He weaves in elements from mindfulness, staff empowerment, and Neuro Linguistic Programming (NLP) and CBT. Problems are opportunities that need our best efforts - everyone matters and, ultimately, he believes that delivering great care comes down to effective leadership.
*Number 1, Amazon/Kindle/Nursing Home Care, August 2016
What listeners say about Management Development for Care & Nursing Home Managers
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- N. Watson
It is so true of what Mr Palmer mention about the manger and leadership in healthcare industrial.
I am a nurse, not long in this profession( compare to my peers) thank God! at least my heart is in the right place.
Thank you for a heart warming story. Is there any more book to come?.
- R D
Even better in Audible
Listened to this on a car journey, I bought the book years ago when it first came out and enjoyed it very much, so thought I would be lazy and listen to it this time. I would highly recomend to all care home staff not just manager's.
Thank you Liam, keep up the good work.