ITIL Lifecycle Essentials

An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding; just exactly what you need to understand how to pass the ITIL Foundation exam. Created for self-study candidates, ITIL community training delegates, itSMF/BCS members, and V2 Foundation Certificate holders who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes. 

This step-by-step guide: Explains the principles of PRINCE2 in straightforward, manageable chunks, emphasizes how to apply PRINCE2 in practice, using real-life examples, was written by an experienced PRINCE2 practitioner and trainer, so you can be sure that the information is based upon approaches that work, gives clear explanations and practical illustrations in each section, explains how to effectively apply PRINCE2’s principles, themes and processes to your projects and other real-world scenarios, and much more.

 PRINCE2 Agile: An Implementation Pocket Guide explains how the structured, management-driven PRINCE2 project-governance framework is able to work cohesively with team-driven, quality-focused, responsive Agile methods. It provides a clear explanation of how these two approaches combine to provide the governance, due diligence, and accountability that senior management requires, as well as the responsiveness and flexibility that project delivery teams need in order to do their jobs most effectively. 

The Information Technology Infrastructure Library (ITIL®) is a framework with the goal of closing the gap between IT departments and the needs of a business. The application of the developed guidelines within the framework of ITIL® allows IT departments to improve their overall efficiency; from the way IT infrastructure is created and managed to how individual service interactions within the business are conducted.

This audiobook, Lean - Lean Startup, Lean Analytics, Lean Enterprise, Kaizen, Six Sigma, Agile Project Management, Kanban, Scrum, Kaizen, includes eight manuscripts. Buy this audiobook to learn more about these topics.

Everything is a computer. Ovens are computers that make things hot; refrigerators are computers that keep things cold. These computers - from home thermostats to chemical plants - are all online. All computers can be hacked. And Internet-connected computers are the most vulnerable. Forget data theft: Cutting-edge digital attackers can now crash your car, your pacemaker, and the nation’s power grid. In Click Here to Kill Everybody, renowned expert and best-selling author Bruce Schneier examines the hidden risks of this new reality.

Have you ever wondered why some people earn attention and respect when they speak and others don't? The secret to their success can be summed up in one word: gravitas. In this revolutionary new book, leading voice coach and speaker Caroline Goyder reveals how to speak so others will listen. Through simple techniques to build your natural gravitas, you will learn how to express yourself clearly, with passion and confidence, to persuade, influence and engage listeners. By being grounded in your values and capabilities, you will gain the authority needed to make people sit up and pay attention.

With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.

A vast canvas of camps, prisons, transit centres and secret police, of informers and spies and interrogators but also of everyday heroism, The Gulag Archipelago is Aleksandr Solzhenitsyn's grand masterwork. Based on the testimony of some 200 survivors, and on the recollection of Solzhenitsyn's own 11 years in labour camps and exile, it chronicles the story of those at the heart of the Soviet Union who opposed Stalin, and for whom the key to survival lay not in hope but in despair.

More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater - whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day.

In his major new work, Michael Palin - former Monty Python stalwart and much-loved television globe-trotter - brings to life the world and voyages of HMS Erebus, from its construction in the naval dockyards of Pembroke, to the part it played in Ross’s Antarctic expedition of 1839-43, to its abandonment during Franklin’s ill-fated Arctic expedition, and to its final rediscovery on the seabed in Queen Maud Gulf in 2014. 

More than 30 years ago, nutrition researcher T. Colin Campbell and his team at Cornell University, in partnership with teams in China and England, embarked upon the most comprehensive study ever undertaken of the relationship between diet and the risk of developing disease. What they found, when combined with findings in Campbell's laboratory, opened their eyes to the dangers of a diet high in animal protein and the unparalleled health benefits of a whole foods, plant-based diet.

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism - delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have strong relationships with their employees, and Scott has identified three simple principles for building better relationships with your employees.

Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their successes over and over? People like Martin Luther King, Jr.; Steve Jobs; and the Wright Brothers might have little in common, but they all started with why. Their natural ability to start with why enabled them to inspire those around them and to achieve remarkable things.

The practice of what is commonly known as hatha yoga is but one of eight branches of the body of knowledge that is yoga. Yoga is a sophisticated system of self-empowerment that is capable of harnessing and activating inner energies in such a way that your body and mind function at their optimal capacity. It is a means to create inner situations exactly the way you want them, turning you into the architect of your own joy. A yogi lives life in this expansive state, and in this transformative book Sadhguru tells the story of his own awakening.