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Summary

AudioLearn Crash Courses presents ITIL 4 Foundation Audio Crash Course.

Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam.

The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam.

The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.

In this course, we will cover the following:

  • Introduction
  • The ITIL 4 Foundation Exam
  • Key Concepts of Service Management
  • The Seven ITIL Guiding Principles
  • The Four Dimensions of Service Management
  • ITIL Service Value Systems and Service Value Chains
  • ITIL Practices, Key Terms
  • Understanding ITIL Practices Part 1
  • Understanding ITIL Practices Part 2
  • Congratulations! What comes next? 

We will end our review with a complete practice test. Also included, is a follow-along PDF manual containing the entire text of this audio course, as well as all figures, charts, and images we’ll be reviewing.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 AudioLearn (P)2020 AudioLearn

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Painfully boring delivery

Difficult to remain engaged in this audiobook. The delivery is terribly boring and uncreative. There are surely easier ways to learn ITIL material

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  • Cary
  • 12-06-21

accompanied pdf

the pdf are not the quizzes. It is the book being read. That, though was more helpful than just having some quizzes. Wish the final test was included. That would be helpful.