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AudioLearn Crash Courses presents ITIL 4 Foundation Audio Crash Course.
Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam.
The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam.
The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.
In this course, we will cover the following:
- The ITIL 4 Foundation Exam
- Key Concepts of Service Management
- The Seven ITIL Guiding Principles
- The Four Dimensions of Service Management
- ITIL Service Value Systems and Service Value Chains
- ITIL Practices, Key Terms
- Understanding ITIL Practices Part 1
- Understanding ITIL Practices Part 2
- Congratulations! What comes next?
We will end our review with a complete practice test. Also included, is a follow-along PDF manual containing the entire text of this audio course, as well as all figures, charts, and images we’ll be reviewing.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.