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ITIL 4 Foundation Audio Crash Course

Complete Review for The Information Technology Infrastructure Library (ITIL) Level 4 Foundation Exam - Top Test Questions!

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ITIL 4 Foundation Audio Crash Course

By: AudioLearn Content Team
Narrated by: Chris Baetens
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About this listen

AudioLearn Crash Courses presents ITIL 4 Foundation Audio Crash Course.

Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam.

The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam.

The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.

In this course, we will cover the following:

  • Introduction
  • The ITIL 4 Foundation Exam
  • Key Concepts of Service Management
  • The Seven ITIL Guiding Principles
  • The Four Dimensions of Service Management
  • ITIL Service Value Systems and Service Value Chains
  • ITIL Practices, Key Terms
  • Understanding ITIL Practices Part 1
  • Understanding ITIL Practices Part 2
  • Congratulations! What comes next?

We will end our review with a complete practice test. Also included, is a follow-along PDF manual containing the entire text of this audio course, as well as all figures, charts, and images we’ll be reviewing.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 AudioLearn (P)2020 AudioLearn Study Guides & Test Preparation Management Technology

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A few of the sections are weildy and you can drift off. You need to run through a few times to take things in anyway so I found to print off the PDF and read along as well as read. Maybe I am finding it easier as I am also doing a paid work online course and have another reference book too

Print the PDF and read along

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I had some problems wit hthe content:
1) change enablement is still called change management in this audiobook
2) Release and deployment management have been decoupled, but this crash course couples them and is ambiguous about what separated them.
3) the content tends to drift off and it either just lists a whole lot of things without content or it just tells you a lot of context without a clear overview. There is no middle ground.

I found better free content online by value insights.

Boring and not always accurate

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I spent a whole 2 weeks searching for different ITIL titles due to the negative reviews I had read about this book here. Eventually, I decided to use my credits and purchased it, intending to listen during my commute to work. Much to my surprise, the experience turned out differently.

1. Its SPOT on
2. Delivery is fantastic
3. I do not have to increase or decrease the speed of speech
4. Expertly explained and easy to understand
5. At the end of every topic/module there is a quiz alone with answers provided - questions read out twice which is helpful then given 4 options - Once you have time to think author gives out the answer
6. After the quiz author reads our pointers for that module which is super helpful and helps to digest and understand
7. Voice / Subject is professionally delivered

PERFECT

When I came across academies charging a hefty £1600 plus VAT for a 2-day course, I stumbled upon this whilst i was searching for a more cost-effective alternative and discovered this book. Currently, I am at 80% and with the number of answers I am getting right this definitely provides a solid foundation - whilst I am driving when the author talks about important things such as 4 dimensions I rewind it a few times till I get hold of them and that's it but that's my way of learning.

I felt the urge to share my feedback as negative reviews about this book had initially dissuaded me from considering it, causing me to spend a few weeks searching for alternatives. This was quite frustrating, especially since I have a busy job and wanted to make the most of my time.

Unfair Reviews - Fantastic book

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Difficult to remain engaged in this audiobook. The delivery is terribly boring and uncreative. There are surely easier ways to learn ITIL material

Painfully boring delivery

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