We all have had an experience where the difference between a job we loved and a job we hated came down to the manager. So, if you find yourself in a managerial position, you may feel like there’s a lot of new pressure put on you. Managers have a significant impact not only on their team’s ability to do their jobs successfully, but also on their team’s overall well-being. What if your working style doesn’t mesh with your employees? What if you don’t communicate in the same way? What is the best way to provide annual reviews or constructive feedback?

Rachel Pacheco, professor of management at Georgetown University’s McDonough Business School and a former chief people officer, will give you tools and tips that will immediately and positively affect how you manage people, despite differences in communication styles or personalities. With seven research-backed lessons, including suggested exercises, this course will help you develop and practice the skills to ultimately make you more fulfilled, competent, and successful in your role.

Rachel starts by providing tips on how to give constructive feedback and have difficult conversations, how to motivate and inspire your team members, and how to help them find a deeper sense of meaning in their day-to-day jobs. She will take you step by step through recruiting, hiring, and retaining employees and show you how to build an effective team that thrives. She’ll even help you manage your own shifting identity as you take on new roles and grow in your company.

By becoming a great manager, you are ensuring that your team members are contented, motivated, and excited to be part of your organization.