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Summary

What is the greatest impediment to productive and satisfying business and personal relationships? According to empowerment guru Stewart Levine, it's inadequate conflict resolution. Levine's seven-step model integrates two skills essential for success -- collaboration and conflict resolution -- and emphasizes the importance of a shift in attitude, assumptions, and approaches when facing a problem.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2009 Stewart Levine (P)2013 Berrett-Koehler Publishers

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