Quinn and Minnie are born on New Year’s Eve, in the same hospital, one minute apart. Their lives may begin together, but their worlds couldn’t be more different. Thirty years later they find themselves together again in the same place, at the same time. What if fate is trying to bring them together? Maybe it’s time to take a chance on love....

Lizzie James is happy. She has a steady office job (with a steady stream of tray bakes), has had the same best friend since secondary school, and sees her family every Thursday night for take-away and TV soaps. Granted, some members of her family she'd rather not see, and they definitely don't want to see her after what happened back then...but on the whole she's happy. Or somewhere close to it, anyway. Until a letter arrives one day from her best friend, Roman. A letter dated 12 years ago, the exact day he went missing.   

Kate Turner is happily single - a bit too happily, in fact. Since returning to her hometown of Blexford, a sleepy village where everybody knows each other, and between catching up with her oldest friends Laura and Matt, a flourishing career as a fabric designer, and taking care of her beloved dad, love hasn’t really had a look in. But Kate does love Christmas. So when Laura insists she signs up to the 'Twelve Dates of Christmas', a brand new dating app service, she doesn’t need too much persuading.

Penny Bridge has always been unlucky in love. So she can’t believe it when she meets a remarkable new man. Followed by another. And then another. And all of them want to date her.

Some people believe that it’s possible to fall in love simply by gazing into another person’s eyes, but Hannah, who spends her working life staring into the eyes of strangers, has never felt anything out of the ordinary for any of her clients. Then she meets Sonny and a spark ignites between them that’s hard to ignore and impossible to forget. Weeks later, they cross paths again, but Sonny’s whole demeanour has changed. Gone is the sexy, laid-back, confident man to whom Hannah was so attracted and in his place is someone who can barely make eye contact at all.

Otty has just landed her dream job. She's about to join the writing team of one of the most respected showrunners in TV. And then the night before her first day, she's evicted from her flat. Joe has been working with Russell for years. He's the best writer on his team, but lately something has been off. He's trying to get his mojo back, but when his flatmate moves out without warning he has other things to worry about.

Ever feel like you're losing a race you never signed up for? Everyone in Amy's life seems to be getting married, having children and settling down (or so Instagram tells her), and she feels like she's falling behind. So, when her long-term boyfriend surprises her with a dream holiday, she thinks he's going to finally pop the big question. But the dream turns into a nightmare when, instead, she finds herself on the set of a Big Brother-style reality television show, The Shelf.

He doesn't believe in happy endings. She's lost her faith that they exist. But could they find one together? January is a hopeless romantic who likes narrating her life as if she's the heroine in a blockbuster movie. Augustus is a serious literary type who thinks true love is a fairy-tale. January and Augustus are not going to get on.

When 30-year-old Nick loses his prestigious job at a city law firm, he is forced to grudgingly accept work as a Santa at a local Christmas grotto. There he meets five-year-old Alfie, and all Alfie wants for Christmas is for his mum to be happy again. She has been sad ever since his dad died three years ago. Moved by the boy's selfless wish, Nick arranges a date between Alfie's mum, Sarah, and his best friend, Matt.  

Izzy doesn’t believe in love at first sight, but when Sam walks into the café where she works one winter’s morning, she knows without a doubt that he’s the one. Too bad Sam’s getting married. Today. Nearly a year later, Izzy still can’t stop thinking about Sam, the one that got away, but she knows it’s time to move on: He’s a married man and probably wouldn’t recognize her if he passed her on the street. But Sam has never forgotten Izzy, the funny, gorgeous woman who asked him out on his wedding day.

When she was a teenager, Zoë Frixos fell in love with Simon Baxter, her best friend and the boy next door. But his family moved to America before she could tell him how she felt and, like a scratched record, she’s never quite moved on. Now, almost 20 years later, Simon is heading back to London, newly single and as charming as ever. 

Liberty has never been a risk-taker. She loves the routine of her quiet life in the charming village of Willowbrook, with her Labrador, Charlie. But the arrival of a mysterious gift prompts Liberty to make some changes: starting with a daily challenge to say yes to everything for the month of December. Fearless and independent, Alex could hardly be a less obvious fit for peaceful village life. But after an accident cuts short his promising motorcycling career, he finds himself in Willowbrook in search of new direction.

Sadie doesn't have time for finding love. She's too busy as PA for famous artist Damian Banks. When she's not arranging exhibitions, she's organising his dry cleaning or dumping his never ending stream of girlfriends. But when she strikes up an unusual friendship with her desk share buddy, she finds a confidante and a new potential love interest. Problem is, they've never actually met. With Christmas just around the corner, can Sadie put herself first for a change and find what she's been looking for all along?

As soon as Hannah bumps into her brother Rob’s best friend, Nico, in Stockholm, the two rekindle a fast friendship. But Hannah has a boyfriend - and Nico has two children to look after. When Hannah loses her beloved shop in Stockholm, though, she is forced to move back to the little village of Middledip - only to find Nico has just moved in, too. Under the same snowy sky, can the childhood friends make a romance work - or are there too many obstacles standing in their way?

Anna’s world was shattered three years ago when her husband, Spencer, was killed in a tragic accident. Her friends and family think it’s time she moved on, but how can she when she’s lost her soulmate? On New Year’s Eve, Anna calls Spencer’s old phone just to hear his voicemail greeting. But to her surprise someone picks up. Brody answers and is the first person who truly understands what Anna is going through.