Customer Care: A Guide to Successful Customer Service cover art

Customer Care: A Guide to Successful Customer Service

Preview
Get this deal Try Premium Plus free
Offer ends 29 January 2026 at 11:59PM GMT.
Prime members: New to Audible? Get 2 free audiobooks during trial.
Just £0.99/mo for your first 3 months of Audible.
1 bestseller or new release per month—yours to keep.
Listen all you want to thousands of included audiobooks, podcasts, and Originals.
Auto-renews at £8.99/mo after 3 months. Cancel monthly.
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£8.99/month after 30 days. Renews automatically.

Customer Care: A Guide to Successful Customer Service

By: Gavin Llambes
Narrated by: Gavin Llambes
Get this deal Try Premium Plus free

£8.99/mo after 3 months. Cancel monthly. Offer ends 29 January 2026 at 11:59PM GMT.

£8.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £3.99

Buy Now for £3.99

LIMITED TIME OFFER | £0.99/mo for the first 3 months

Premium Plus auto-renews at £8.99/mo after 3 months. Terms apply.

About this listen

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

©2018 Gavin Llambes (P)2018 Gavin Llambes
Education Customer Care

Listeners also enjoyed...

The Selling Staircase: Mastering the Art of Relationship Selling cover art
Extra Mile cover art
Selling in Manufacturing and Logistics cover art
How to Close a Deal Like Warren Buffett cover art
Selling (Collins Business Secrets) cover art
Baseline Selling cover art
Soft Selling in a Hard World cover art
How to Deal with Difficult Customers cover art
Power Negotiating for Sales People cover art
Dealing with Difficult Customers cover art
Persuasion cover art
The Language of Sales cover art
Retail Success in an Online World cover art
Selling to Homeowners the Sandler Way cover art
Ask Outrageously! cover art
Concepts of Modern Automotive Sales cover art
All stars
Most relevant
Great book with some amazing points to think on and use in the hospitality trade !

Great Book

Something went wrong. Please try again in a few minutes.

This is a great summary of how to deliver excellent customer service. I would recommend to anyone in this industry.

Spot on!

Something went wrong. Please try again in a few minutes.