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  • Customer Care: A Guide to Successful Customer Service

  • By: Gavin Llambes
  • Narrated by: Gavin Llambes
  • Length: 51 mins
  • 5.0 out of 5 stars (3 ratings)
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Customer Care: A Guide to Successful Customer Service cover art

Customer Care: A Guide to Successful Customer Service

By: Gavin Llambes
Narrated by: Gavin Llambes
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Summary

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

©2018 Gavin Llambes (P)2018 Gavin Llambes

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Great Book

Great book with some amazing points to think on and use in the hospitality trade !

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Spot on!

This is a great summary of how to deliver excellent customer service. I would recommend to anyone in this industry.

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