Supercommunicators

How to Unlock the Secret Language of Connection

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Supercommunicators

By: Charles Duhigg

Narrated by: Charles Duhigg

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£5.99/mo after 3 months. Offer ends on 5 July 2026 at 11:59 BST. Cancel monthly.

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Brought to you by Penguin.

From the author of the global bestseller, The Power of Habit

Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it?

In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an open-and-shut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic.

Above all, he reveals the techniques we can all master to successfully connect with others, however tricky the circumstances. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.

Praise for The Power of Habit:
'Few books become essential manuals for business and living. The Power of Habit is an exception.' Financial Times
'A first-rate book - based on an impressive mass of research.' Economist
'Absolutely fascinating.' WIRED

©2024 Charles Duhigg (P)2024 Penguin Audio

Charles DuhiggCharles DuhiggCornerstone Digital

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Critic reviews

This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood. Charles Duhigg delivers a winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best. (Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential)

Our personal and professional success depend upon our ability to understand and be understood, and yet, we typically leave this up to intuition. In Supercommunicators, Charles Duhigg goes through a mountain of research — and some riveting stories — and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster. (David Epstein, bestselling author of Range and The Sports Gene)

Charles Duhigg does it again, with a book we all need to read. Using his unique mix of stories and science, he gives us Supercommunicators, a guide to better conversation and deeper human connection. If you want to improve your communication skills at work and in life, this book is the place the start. (Arthur C. Brooks, Professor, Harvard Kennedy School and Harvard Business School, and #1 New York Times bestselling author of FROM STRENGTH TO STRENGTH and co-author (with Oprah Winfrey) of BUILD THE LIFE YOU WANT)

This is one of those books that stays with you for days after reading it . . . What makes us happiest in life is the quality of our connections and the relationships we forge . . . and that might just start with being able to understand what someone else is really trying to say. For as Duhigg himself points out, the right conversation at the right moment can change everything.

Duhigg offers diligently sourced evidence and opinion from psychologists and neuroscientists. He also knows how to tell a story. As he did in his successful book The Power of Habit, he weaves in inspiring anecdotes — tales of so-called supercommunicators . . . a thoughtful and entertaining book. I even think it could make me a slightly better human. (James McConnachie)

[Duhigg] introduces us to the potential power of conversation through his riveting stories . . . Duhigg's excellent book aims to explain how conversations work so we can connect more meaningfully in our relationships . . . As you would want in a book on communication, Duhigg is clear and engaging, linking research with his own interviews as he explores what really happens in successful - or difficult - conversation.

Duhigg’s conversations with neurologists, psychologists and negotiation experts led him to learn that superior conversationalists have a lot in common . . . Following his tips to pay closer attention to non-verbal cues got me out of my thoughts, out of my apartment, and off the cursed Slack. (Lauren Mechling)

Most relevant

While the beginning is promising and enjoyable engaged in examples of FBI negociator, all of a sudden the book turns to a series of stories followed by a case study about Netflix. The company is presented as a pinnacle of super communication through an example when they fired someone for....speaking.