Showing results by author "Chip Bell" in All Categories
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Managing Knock Your Socks Off Service
- By: Chip R. Bell, Ron Zemke, David Zielinski
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Unabridged
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Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.
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Managing Knock Your Socks Off Service
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Release date: 14-01-08
- Language: English
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Transforming Design and Construction
- A Framework for Change
- By: William R. Seed, Bernita Beikmann, Chauncy Bell, and others
- Narrated by: Lauren McCullough
- Length: 3 hrs and 56 mins
- Unabridged
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Design and construction industry practitioners collaborated to bring you Transforming Design and Construction: A Framework for Change, the first of LCI's Transforming Design and Construction series, to encourage discussion, learning, and experimentation around Lean processes. The short chapters focusses on various Lean topics. They are not designed as a "how-to" for Lean tools, but as a framework for learning and to guide you along your Lean journey.
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Transforming Design and Construction
- A Framework for Change
- Narrated by: Lauren McCullough
- Length: 3 hrs and 56 mins
- Release date: 05-01-21
- Language: English
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Regular price: £11.99 or 1 Credit
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Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- By: Chip R. Bell, Marshall Goldsmith
- Narrated by: Mark Peckham
- Length: 6 hrs and 34 mins
- Unabridged
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Managers as Mentors is a rapid-fire read and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
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Boring
- By Adam Radocz on 15-03-23
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Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- Narrated by: Mark Peckham
- Length: 6 hrs and 34 mins
- Release date: 31-05-13
- Language: English
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Regular price: £12.89 or 1 Credit
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Inside Your Customer's Imagination
- 5 Secrets for Creating Breakthrough Products, Services, and Solutions
- By: Chip R. Bell
- Narrated by: Sean Pratt
- Length: 5 hrs and 42 mins
- Unabridged
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Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today’s innovation-hungry economy. The challenge is customers often don’t know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses."
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Inside Your Customer's Imagination
- 5 Secrets for Creating Breakthrough Products, Services, and Solutions
- Narrated by: Sean Pratt
- Length: 5 hrs and 42 mins
- Release date: 10-08-20
- Language: English
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Brown Eyed Girl
- Jake Sullivan Series, Book 23
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 1 hr and 53 mins
- Unabridged
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Jake and Mike are sent to Puerto Rico by Jordan Fletcher, CEO of Fletcher Security and Investigations, to insure that a referendum on the future of the island’s relationship with the United States is not tainted by outside interference. Trying to discover who might be behind such a scheme leads them on an investigation of current players and old pirate legends.
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Brown Eyed Girl
- Jake Sullivan Series, Book 23
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 23
- Length: 1 hr and 53 mins
- Release date: 23-01-24
- Language: English
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The Pascagoula Run
- Jake Sullivan Series, Book 17
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 3 hrs and 10 mins
- Unabridged
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When a United States Treasury Agent detailed with investigating an arms deal between a Mexican cartel and a European far-right group goes missing in the swamps of Southern Louisiana, FSI is soon on the case. Jake and Mike are sent by Jordan Fletcher to investigate whether or not a mysterious new financier involved in the deal is a part of Group 45 and responsible for the Agent’s disappearance.
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The Pascagoula Run
- Jake Sullivan Series, Book 17
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 17
- Length: 3 hrs and 10 mins
- Release date: 14-12-21
- Language: English
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Tin Cup Chalice
- Jake Sullivan Series, Book 16
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 2 hrs and 53 mins
- Unabridged
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A defrocked priest comes to Jake Sullivan with a fantastic tale of ancient voyages, cryptic clues, and imminent dangers from present and medieval organizations in search of history's most sought after relic. Did a secret northern voyage, never recorded in history actually occur...and is it possible that it somehow connects to ruins on the Florida Coastal Waterway?
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Tin Cup Chalice
- Jake Sullivan Series, Book 16
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 16
- Length: 2 hrs and 53 mins
- Release date: 16-11-21
- Language: English
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Gypsies in the Palace
- Jake Sullivan Series, Book 15
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 3 hrs and 9 mins
- Unabridged
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Jake Sullivan is back. After waking from his coma and rehabilitating his mind and body, he heads to Key West with Mike Lang to combat a new threat. But he is still plagued with severe headaches, lack of focus, and trouble remembering important details of the night he was shot. A late night assault at his office turns out to be the catalyst that allows him to concentrate and focus once again.
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Gypsies in the Palace
- Jake Sullivan Series, Book 15
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 15
- Length: 3 hrs and 9 mins
- Release date: 14-10-21
- Language: English
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Cuban Crime of Passion
- Jake Sullivan Series, Book 14
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 2 hrs and 43 mins
- Unabridged
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Mike Lang is on a mission...a mission of revenge. As his best friend, Jake Sullivan, remains in a coma, near death, Mike is on a hunt for his assailant, the leader of Group 45. Traveling to Cuba, he seeks out an old friend for help, only to find that it is his help that is needed. Trying to discover the plot behind a new biological weapon and watching his back, as he closes in on the Leader, Mike is forced to confront old ghosts and new dangers. Passions run hot as a final confrontation will only allow one survivor.
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Cuban Crime of Passion
- Jake Sullivan Series, Book 14
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 14
- Length: 2 hrs and 43 mins
- Release date: 28-04-21
- Language: English
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Big Rig
- The Jake Sullivan Series, Book 12
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 2 hrs and 49 mins
- Unabridged
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Learning that nuclear weapons have been smuggled into the United States, Jake and Mike are charged by President Fletcher with finding them and the terrorists involved. Joined by an over-the-road trucker who has innocently become ensnared in the terrorists’ web, who provides Jake and Mike with vital information to aid them in their search, they follow lead after lead, some true and some false, ultimately finding themselves in the Arizona desert.
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Big Rig
- The Jake Sullivan Series, Book 12
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 12
- Length: 2 hrs and 49 mins
- Release date: 25-03-21
- Language: English
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We Are the People Our Parents Warned Us About
- Jake Sullivan Series, Book 13
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 2 hrs and 49 mins
- Unabridged
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“Everything’s changed.” So says Jake Sullivan as he recalls his recent past. Dealing with private and professional turmoil, Jake, and his best friend Mike Lang find themselves on the hunt in Key West, trying to unravel an assassination plot in this tropical paradise. Only here could a high school reunion, a vice president elect, and thousands of Parrotheads attending a Meeting of the Minds, all play a part in their attempts to take down an evil mastermind.
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We Are the People Our Parents Warned Us About
- Jake Sullivan Series, Book 13
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 13
- Length: 2 hrs and 49 mins
- Release date: 06-03-21
- Language: English
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Fins
- Jake Sullivan Series, Book 11
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 3 hrs and 13 mins
- Unabridged
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Jake Sullivan has just returned from a life-and-death struggle in Mexico and still faces an ongoing battle with Group 45. He soon finds himself in a confrontation with a late-night assailant, the descendent of a minor historical figure of the 19th century, who provides Jake with an amazing tale and a strange drawing that may hold the key to solving a murder clouded by history and finding the long-lost City of Gold. Once again, Jake and Mike embark on an adventure, aided by a knowledgeable young intern from the Federal Institute of Native Studies.
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Fins
- Jake Sullivan Series, Book 11
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 11
- Length: 3 hrs and 13 mins
- Release date: 11-02-21
- Language: English
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He Went to Paris
- The Jake Sullivan Series, Book 9
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 4 hrs and 6 mins
- Unabridged
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Simon Branson is on the run, and Jake Sullivan and Mike Lang head to Paris to track down a killer. Charged by President Fletcher with verifying the incredible secrets found in the Group 45 documents, they are moving ever closer to finding the truth about the package. Surviving a murderous attack in the City of Light, they follow another clue to the Bavarian Alps, where the scattered remains of Group 45 are coalescing around a neofascist proclaiming himself the savior of Western civilization.
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He Went to Paris
- The Jake Sullivan Series, Book 9
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 9
- Length: 4 hrs and 6 mins
- Release date: 05-12-20
- Language: English
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Tampico Trauma
- The Jake Sullivan Series, Book 10
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 2 hrs and 54 mins
- Unabridged
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Having narrowly escaped a deadly attack in Bavaria, Jake and Mike return to Washington, D.C., and reveal what they believe to be the true identity of “The Package” and the role played by Group 45 in its disappearance. Still in need of the key to break Simon Branson’s code, and ordered by President Fletcher to verify the identity and whereabouts of “The Package”, Jake and Mike travel to South America and then Mexico in search of the truth.
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Tampico Trauma
- The Jake Sullivan Series, Book 10
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 10
- Length: 2 hrs and 54 mins
- Release date: 05-12-20
- Language: English
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Changes in Latitudes, Changes in Attitudes
- The Jake Sullivan Series, Book 8
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 3 hrs and 43 mins
- Unabridged
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A frantic late-night phone call from his estranged wife, Linda, brings Jake Sullivan back to his hometown in Western Pennsylvania. Jake's childhood friend and law school classmate Simon Branson is about to be appointed a federal judge for the United States District Court for the Western District of Pennsylvania when his wife is brutally murdered and he is charged with the crime. Turning to Jake for help, Branson pleads his innocence and claims to be the victim of a political plot to wreck his judicial appointment.
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Changes in Latitudes, Changes in Attitudes
- The Jake Sullivan Series, Book 8
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 8
- Length: 3 hrs and 43 mins
- Release date: 25-07-20
- Language: English
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Jamaica Mistaica
- The Jake Sullivan Series, Book 7
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 4 hrs and 25 mins
- Unabridged
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A Jamaican drug dealer surrenders to authorities after coming ashore in the Florida Keys and tries to bargain for his safety with a fantastic tale of lost pirate treasure and its connection to the Shower Posse drug cartel, the CIA, and more. When a brazen daylight attempt on the dealer’s life leaves American citizens dead on the streets of Miami, President Jordan Fletcher asks Jake Sullivan, chief federal prosecutor in the Justice Department’s Miami office, and his investigator and best friend, Mike Lang, to join a special DEA task force and go to Jamaica to investigate.
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Jamaica Mistaica
- The Jake Sullivan Series, Book 7
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 7
- Length: 4 hrs and 25 mins
- Release date: 08-06-20
- Language: English
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One Particular Harbour
- The Jake Sullivan Series, Book 5
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 5 hrs and 30 mins
- Unabridged
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Arrested for the murder of a prominent businessman, Jake Sullivan finds himself the object of a conspiracy to take away everything he has as one piece of evidence after another builds the case against him. Jake's best friend, Mike Lang, comes to his aid and his investigation reveals that Jake is to be transferred to an island prison from which there will be no return. Mike arranges an escape with the help of some island characters found only in the southern latitudes.
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One Particular Harbour
- The Jake Sullivan Series, Book 5
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 5
- Length: 5 hrs and 30 mins
- Release date: 14-05-20
- Language: English
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Son of a Son of a Sailor
- The Jake Sullivan Series, Book 6
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 3 hrs and 43 mins
- Unabridged
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The South Beach Sadist is dead.... Jake had seen to that. But in two weeks, Miami has two new victims, each butchered and their bodies marked with the sign of the Sadist...a sign never revealed to the public. As cryptic clues, and the promise of a third victim, begin to arrive in his office, Jake Sullivan, chief prosecutor for the Justice Department in Miami, and Mike Lang, his investigator and best friend, are once again hunting a madman. As the trail leads to a rogue DEA agent, Jake and Mike close in on the killer, not realizing that saving victim three means saving one of their own.
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Son of a Son of a Sailor
- The Jake Sullivan Series, Book 6
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 6
- Length: 3 hrs and 43 mins
- Release date: 11-04-20
- Language: English
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A Pirate Looks at Forty
- The Jake Sullivan Series, Book 4
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 4 hrs and 16 mins
- Unabridged
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When a retired United States Senator's passion for deep-sea treasure hunting off the coast of Palm Beach leads to murder, Jake Sullivan, chief prosecutor for the Justice Department in Miami, thinks he has an open and shut case: the DNA of the man pulled out of the warm waters near the ill-fated yacht matches blood found on the deck. But life is never so simple for Jake. In a rush of political maneuvering, Jake's suspect is whisked away by the State Department under a claim of diplomatic immunity. The mystery man is no simple treasure thief; he is a covert operator for the Mossad.
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A Pirate Looks at Forty
- The Jake Sullivan Series, Book 4
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 4
- Length: 4 hrs and 16 mins
- Release date: 24-12-19
- Language: English
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Havana Daydreamin'
- The Jake Sullivan Series, Book 3
- By: Chip Bell
- Narrated by: Thomas Block
- Length: 4 hrs and 44 mins
- Unabridged
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It's the summer of 1958, and Meyer Lansky, the mob's accountant, is barely a warm breeze away from seeing the crown jewel of his gambling empire sparkling on the ocean: Havana, the Monte Carlo of the Caribbean. Then, Castro came down from the mountains, armed and on a mission. Batista's days were numbered and so was his patronage of Lansky and his cronies. It is said that Lansky moved hundreds of millions of dollars out of Cuba. But, when he died in 1983, his estate was reported to be worth only 60,000 dollars in cash. What happened to the money?
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Havana Daydreamin'
- The Jake Sullivan Series, Book 3
- Narrated by: Thomas Block
- Series: The Jake Sullivan Series, Book 3
- Length: 4 hrs and 44 mins
- Release date: 28-11-19
- Language: English
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